Cyclos4 on Android

Bug and problem reporting on Cyclos 4 version

Moderators: hugo, alexandre, rmvanarkel

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routecisco
Posts: 43
Joined: Wed Nov 17, 2010 7:55 am

Cyclos4 on Android

Post by routecisco »

I received this error when trying to login to my cyclos 4 using an android phone:"Internal Error. (TypeError): Cannot read property 'principatypes' of null (1)".

alexandre
Posts: 913
Joined: Wed Sep 06, 2006 9:06 am

Re: Cyclos4 on Android

Post by alexandre »

Hi,

You are using the mobile app?
What version and what cyclos version?

regards
Alexandre Caurrinhos
Cyclos development team.

routecisco
Posts: 43
Joined: Wed Nov 17, 2010 7:55 am

Re: Cyclos4 on Android

Post by routecisco »

I am using mobile app 1.3.1 with cyclos 4.5.

alexandre
Posts: 913
Joined: Wed Sep 06, 2006 9:06 am

Re: Cyclos4 on Android

Post by alexandre »

Hi,

Check if you have the mobileapp channel enabled.

Regards
Alexandre Caurrinhos
Cyclos development team.

routecisco
Posts: 43
Joined: Wed Nov 17, 2010 7:55 am

Re: Cyclos4 on Android

Post by routecisco »

It is enabled. It has worked before.

alexandre
Posts: 913
Joined: Wed Sep 06, 2006 9:06 am

Re: Cyclos4 on Android

Post by alexandre »

Do you still have problem?

If yes can you check with the last mobile app.

Regards
Alexandre Caurrinhos
Cyclos development team.

Light
Posts: 3
Joined: Tue Mar 15, 2016 9:39 am

Re: Cyclos4 on Android

Post by Light »

Hello Alexandre,

A demo was created for me but no longer works. my URL www.diamondpos.tech , phone type- Samsung Note 3 , Version 4.5 .
What do I do? Roder said I should change the URL, what URL should I use am in a fix am meant to demo this tomorrow to top bank executives pls help.

alexandre
Posts: 913
Joined: Wed Sep 06, 2006 9:06 am

Re: Cyclos4 on Android

Post by alexandre »

HI,

This demo uses the communities instance, so it's running the latest Cyclos version (4.6.1+ fixes), so you need to update your mobile app to the latest published version.

regards
Alexandre
Alexandre Caurrinhos
Cyclos development team.

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