Continuous Password Change Request After Upgrade - 4.12.4

Bug and problem reporting on Cyclos 4 version

Moderators: hugo, alexandre, rmvanarkel

Post Reply
barry
Posts: 115
Joined: Fri Oct 26, 2012 9:42 am

Continuous Password Change Request After Upgrade - 4.12.4

Post by barry »

Hi Admin,

We upgraded from Cyclos 4.12.3 to 4.12.4 and we can't login as Cyclos keeps requesting password change.
You change and the request comes again.

This is affecting all users on the platform.

Kindly assist us.

Barry
alexandre
Posts: 913
Joined: Wed Sep 06, 2006 9:06 am

Re: Continuous Password Change Request After Upgrade - 4.12.4

Post by alexandre »

Hi,

Seems that you have an invalid setting for the password expiration.
Run this at you database to fix the problem:

update password_types set expires_after_amount = 1, expires_after_field = 'YEARS' where expires_after_amount = 0;

regards
Alexandre Caurrinhos
Cyclos development team.
barry
Posts: 115
Joined: Fri Oct 26, 2012 9:42 am

Re: Continuous Password Change Request After Upgrade - 4.12.4

Post by barry »

Hi Admin,

I tried changing password on the mobile app and I got the error below.

The main channel, however, does not give no error message.

Thanks,
Barry
Attachments
RepeatedPasswordRequestError.jpeg
RepeatedPasswordRequestError.jpeg (27.96 KiB) Viewed 1861 times
barry
Posts: 115
Joined: Fri Oct 26, 2012 9:42 am

Re: Continuous Password Change Request After Upgrade - 4.12.4

Post by barry »

Hi Admin,

We have done that,see below:

'Database (not the real name)=# update password_types set expires_after_amount = 10, expires_after_field='YEARS' where id=1;
UPDATE 1'

Yet I am getting the same error.

Kindly assist us.

Barry
barry
Posts: 115
Joined: Fri Oct 26, 2012 9:42 am

Re: Continuous Password Change Request After Upgrade - 4.12.4

Post by barry »

Hi Admin,

The script worked!

Thank you so much!

Barry
Post Reply