"Internal Error: (Type Error): Can not read property 'd' of undifined (Unknown general error).

Any issue about Cyclos 4 mobile app

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oleksandr
Posts: 19
Joined: Tue Oct 11, 2016 9:35 am
Location: Earth

"Internal Error: (Type Error): Can not read property 'd' of undifined (Unknown general error).

Post by oleksandr »

This appears when the new users try to register through the mobile app.

Maybe some products conflict?... Or maybe because I disconnected one mobile user, and I don't know how to connect again..
https://communities.cyclos.org/ukraine (you are welcome at my site, and also I'm looking forward for your invitation to join your site on Cyclos) 8)

alexandre
Posts: 854
Joined: Wed Sep 06, 2006 9:06 am

Re: "Internal Error: (Type Error): Can not read property 'd' of undifined (Unknown general error).

Post by alexandre »

Also check if you have at least one group enabled fro public registration.
Alexandre Caurrinhos
Cyclos development team.

oleksandr
Posts: 19
Joined: Tue Oct 11, 2016 9:35 am
Location: Earth

Re: "Internal Error: (Type Error): Can not read property 'd' of undifined (Unknown general error).

Post by oleksandr »

I don't see this in groups.
https://communities.cyclos.org/ukraine (you are welcome at my site, and also I'm looking forward for your invitation to join your site on Cyclos) 8)

alexandre
Posts: 854
Joined: Wed Sep 06, 2006 9:06 am

Re: "Internal Error: (Type Error): Can not read property 'd' of undifined (Unknown general error).

Post by alexandre »

Hi

It is on guest section at system configurations.

Regards
Alexandre Caurrinhos
Cyclos development team.

oleksandr
Posts: 19
Joined: Tue Oct 11, 2016 9:35 am
Location: Earth

Re: "Internal Error: (Type Error): Can not read property 'd' of undifined (Unknown general error).

Post by oleksandr »

If selected no option it means for all groups by default, right?
https://communities.cyclos.org/ukraine (you are welcome at my site, and also I'm looking forward for your invitation to join your site on Cyclos) 8)

alexandre
Posts: 854
Joined: Wed Sep 06, 2006 9:06 am

Re: "Internal Error: (Type Error): Can not read property 'd' of undifined (Unknown general error).

Post by alexandre »

Hi,

No, none selected means no group available for public registration.
See the attached images

Regards
Attachments
Seleção_162.png
Seleção_162.png (35 KiB) Viewed 1839 times
Seleção_163.png
Seleção_163.png (35.96 KiB) Viewed 1839 times
Alexandre Caurrinhos
Cyclos development team.

oleksandr
Posts: 19
Joined: Tue Oct 11, 2016 9:35 am
Location: Earth

Re: "Internal Error: (Type Error): Can not read property 'd' of undifined (Unknown general error).

Post by oleksandr »

I selected the public registration for users. In the mobile application there is such an option. But when I try to register the New user the mistake report comes out.
https://communities.cyclos.org/ukraine (you are welcome at my site, and also I'm looking forward for your invitation to join your site on Cyclos) 8)

oleksandr
Posts: 19
Joined: Tue Oct 11, 2016 9:35 am
Location: Earth

Re: "Internal Error: (Type Error): Can not read property 'd' of undifined (Unknown general error).

Post by oleksandr »

Image
Attachments
IMG_20181127_170210.jpg
IMG_20181127_170210.jpg (233.54 KiB) Viewed 1839 times
https://communities.cyclos.org/ukraine (you are welcome at my site, and also I'm looking forward for your invitation to join your site on Cyclos) 8)

alexandre
Posts: 854
Joined: Wed Sep 06, 2006 9:06 am

Re: "Internal Error: (Type Error): Can not read property 'd' of undifined (Unknown general error).

Post by alexandre »

What is the android/ios version of your phone, and the mobile app version.

Regards
Alexandre Caurrinhos
Cyclos development team.

oleksandr
Posts: 19
Joined: Tue Oct 11, 2016 9:35 am
Location: Earth

Re: "Internal Error: (Type Error): Can not read property 'd' of undifined (Unknown general error).

Post by oleksandr »

Before it was working but when I started to discover the upgraded cyclos. I add some groups, products. Adjust some functions... Then it happened.
Attachments
IMG_20181127_235708.jpg
IMG_20181127_235708.jpg (20.84 KiB) Viewed 1836 times
Screenshot_20181127-235459.jpg
Screenshot_20181127-235459.jpg (227.28 KiB) Viewed 1836 times
https://communities.cyclos.org/ukraine (you are welcome at my site, and also I'm looking forward for your invitation to join your site on Cyclos) 8)

alexandre
Posts: 854
Joined: Wed Sep 06, 2006 9:06 am

Re: "Internal Error: (Type Error): Can not read property 'd' of undifined (Unknown general error).

Post by alexandre »

Sorry,

We found the problem.
It will be fixed on the next version.

As a workaround if you have more then one field enabled for adressess it should not happen.

Regards
Alexandre Caurrinhos
Cyclos development team.

oleksandr
Posts: 19
Joined: Tue Oct 11, 2016 9:35 am
Location: Earth

Re: "Internal Error: (Type Error): Can not read property 'd' of undifined (Unknown general error).

Post by oleksandr »

Where can I enable the address fields?
https://communities.cyclos.org/ukraine (you are welcome at my site, and also I'm looking forward for your invitation to join your site on Cyclos) 8)

alexandre
Posts: 854
Joined: Wed Sep 06, 2006 9:06 am

Re: "Internal Error: (Type Error): Can not read property 'd' of undifined (Unknown general error).

Post by alexandre »

Hi,

At menu system - configurations at "Address section" set the "Enabled address fields"

regards
Alexandre Caurrinhos
Cyclos development team.

oleksandr
Posts: 19
Joined: Tue Oct 11, 2016 9:35 am
Location: Earth

Re: "Internal Error: (Type Error): Can not read property 'd' of undifined (Unknown general error).

Post by oleksandr »

Thank you so much
https://communities.cyclos.org/ukraine (you are welcome at my site, and also I'm looking forward for your invitation to join your site on Cyclos) 8)

simonjwoolf
Posts: 111
Joined: Mon May 28, 2012 8:49 am

Re: "Internal Error: (Type Error): Can not read property 'd' of undifined (Unknown general error).

Post by simonjwoolf »

We were seeing similar errors to this, despite having configured everything correctly (registration allowed in one group for guests, five address fields enabled).

Our error was:
asdasd.png
asdasd.png (141.08 KiB) Viewed 1517 times

Upgrading Cyclos to 4.11.3 fixed it without issues.
---
Simon Woolf
Cyclos Consultant

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