Importing users with images in zip: error The requested data could not be found: BasicUser with key 5418922103082038764

Bug and problem reporting on Cyclos 4 version

Moderators: hugo, alexandre, rmvanarkel

Post Reply
andreu.honzawa
Posts: 27
Joined: Thu Jan 16, 2020 1:41 pm

Importing users with images in zip: error The requested data could not be found: BasicUser with key 5418922103082038764

Post by andreu.honzawa »

I'm trying to import the zip file in the wiki page Import quick steps ( http://www.cyclos.org/wiki4/files/users.zip ) when I upload the zip in "System -> Tools -> Imports -> Import -> Users" it correctly upload and read the csv file and appears ALL succesfull:
Validation statistics
Errors 0
Successful 2
Skipped 0
but when I push the "Import valid results" then give me this:
Import statistics
Errors 2
Successful 0
and when I go to lines all users have a warning with Error status and when I push the warning icon it appears this error message:
Error messages
The requested data could not be found: BasicUser with key 5418922103048484332
What this message means? how can I fix it?

Thanks

Post Reply