Recurring Payments

Bug and problem reporting on Cyclos 4 version

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Aloha-Rick
Posts: 4
Joined: Mon Dec 05, 2016 8:19 am
Location: Hawaii USA
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Recurring Payments

Post by Aloha-Rick »

We have a Recurring Payment problem with Recurring Payment type not shown, Existing Recurring are now shown as Scheduled, none are executing, and Error is at Installment change so we need to Restore Recurring Payments (shifted to Loan Authorization) and also Currency Type field is Not linked so Payments Fail and New Transfer Types must be created to transact. Is a Bug Fix to 4.13 coming?

Aloha-Rick
Posts: 4
Joined: Mon Dec 05, 2016 8:19 am
Location: Hawaii USA
Contact:

Re: Recurring Payments

Post by Aloha-Rick »

We disabled Loan Auth and related scripts and Recurring were Paid with No Description, no other details.
Scheduled shows, Recurring does Not, and Transfer Types cannot link to Currency Acct so Payments fail unless a New transfer type is created, v4.13 otherwise Brilliant, Well Done (needs a bug fix on several points such as these)

alexandre
Posts: 913
Joined: Wed Sep 06, 2006 9:06 am

Re: Recurring Payments

Post by alexandre »

Hi,

Can you explain better the problem?
It's something that changes with the update or something that you are configuring directly on the 4.13 version?

Regards
Alexandre Caurrinhos
Cyclos development team.

Aloha-Rick
Posts: 4
Joined: Mon Dec 05, 2016 8:19 am
Location: Hawaii USA
Contact:

Re: Recurring Payments

Post by Aloha-Rick »

Update to 4.13 broke Recurring with reason being Loan script (turned Loan script off to resolve, yet Recurring shows as Scheduled).
Update also broke link to Currency type so Transfer Types failed. Resolved with new Transfer Types.
Notices for Failed Pay External are repeating, tens of thousands of times. All Changes with Update.

luis
Posts: 192
Joined: Fri Feb 17, 2006 11:01 am

Re: Recurring Payments

Post by luis »

One of the changes in 4.13 is that scheduled payments menu now shows both scheduled payment installments and recurring payment occurrences.
It is more important for users to known that an installment is due this week than to know that a recurring payment of 12 occurrences was performed 10 months ago.

Regarding the error to process, can you, please, send an error stack trace? We haven't seen such error in any of our systems, and we need more info to provide a fix.
Luis Fernando Planella Gonzalez
Cyclos development team

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