Hi Admin,
We upgraded from Cyclos 4.12.3 to 4.12.4 and we can't login as Cyclos keeps requesting password change.
You change and the request comes again.
This is affecting all users on the platform.
Kindly assist us.
Barry
Continuous Password Change Request After Upgrade - 4.12.4
Moderators: hugo, alexandre, rmvanarkel
Re: Continuous Password Change Request After Upgrade - 4.12.4
Hi,
Seems that you have an invalid setting for the password expiration.
Run this at you database to fix the problem:
update password_types set expires_after_amount = 1, expires_after_field = 'YEARS' where expires_after_amount = 0;
regards
Seems that you have an invalid setting for the password expiration.
Run this at you database to fix the problem:
update password_types set expires_after_amount = 1, expires_after_field = 'YEARS' where expires_after_amount = 0;
regards
Alexandre Caurrinhos
Cyclos development team.
Cyclos development team.
Re: Continuous Password Change Request After Upgrade - 4.12.4
Hi Admin,
I tried changing password on the mobile app and I got the error below.
The main channel, however, does not give no error message.
Thanks,
Barry
I tried changing password on the mobile app and I got the error below.
The main channel, however, does not give no error message.
Thanks,
Barry
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- RepeatedPasswordRequestError.jpeg (27.96 KiB) Viewed 2038 times
Re: Continuous Password Change Request After Upgrade - 4.12.4
Hi Admin,
We have done that,see below:
'Database (not the real name)=# update password_types set expires_after_amount = 10, expires_after_field='YEARS' where id=1;
UPDATE 1'
Yet I am getting the same error.
Kindly assist us.
Barry
We have done that,see below:
'Database (not the real name)=# update password_types set expires_after_amount = 10, expires_after_field='YEARS' where id=1;
UPDATE 1'
Yet I am getting the same error.
Kindly assist us.
Barry
Re: Continuous Password Change Request After Upgrade - 4.12.4
Hi Admin,
The script worked!
Thank you so much!
Barry
The script worked!
Thank you so much!
Barry