Ticket doesn't work in Edge and IE

Bug and problem reporting on Cyclos 4 version

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jar
Posts: 119
Joined: Mon Apr 20, 2015 8:55 am

Ticket doesn't work in Edge and IE

Post by jar »

Hi,

We generate a ticket through REST-API and when we open the ticket in Edge or IE browser doesn't show anything.
Can you check this incompatible com o Edge?
Last edited by jar on Fri Jun 14, 2019 11:16 am, edited 1 time in total.
Thanks for your kind attention.
Best regards,

JAR

alexandre
Posts: 913
Joined: Wed Sep 06, 2006 9:06 am

Re: Ticket doesn't work in Edge and IE

Post by alexandre »

Hi,

In Edge it works fine for me. At IE11 we have some problems with the scripts manipulation.
We'll try to fix it for IE11 in a future version.

If you want you can use this URL to check the correct behaviour at Edge:
https://communities.cyclos.org/asc/pay/ ... 8nOV9urGhx

Regards
Alexandre Caurrinhos
Cyclos development team.

jar
Posts: 119
Joined: Mon Apr 20, 2015 8:55 am

Re: Ticket doesn't work in Edge and IE

Post by jar »

Hi,

Thanks, for your quickly reply.
Ok, your link works fine, but we generate a ticket again and we obtain the same result, this is the JSON we passed to create the ticket:

Code: Select all

{
  "amount": "23.64",
  "description": "teste",
  "type": "EUR.OperacaoInvestimentoXPTO",
  "payer": "cliente02",
  "cancelUrl": "https://www.google.pt",
  "successUrl": "https://www.cnn.com",
  "expiresAfter": {
    "amount": 180,
    "field": "days"
  }
} 
And the link we tried to execute on Edge:

http://185.15.20.221:8080/web_dev/pay/H ... aoDsInk4W6

Can you tried this link to see if you have the same result?
Last edited by jar on Fri Jun 14, 2019 11:17 am, edited 3 times in total.
Thanks for your kind attention.
Best regards,

JAR

alexandre
Posts: 913
Joined: Wed Sep 06, 2006 9:06 am

Re: Ticket doesn't work in Edge and IE

Post by alexandre »

Hi,

Your link don´t work for me too.
Bu I made a new with the same example and Works fine for me.

{
"amount": "15",
"description": "test",
"currency": "units",
"type": "userUnits.trade",
"payer": "user3",
"cancelUrl": "http://cancel.org",
"successUrl": "http://success.org",
"expiresAfter": {
"amount": 180,
"field": "days"
}
}

https://communities.cyclos.org/asc/pay/ ... y5T8FszM9o

We will need to investigate what is the problem.

Can you send a database dump for us?
Send to info@cyclos.org

Regards
Alexandre Caurrinhos
Cyclos development team.

jar
Posts: 119
Joined: Mon Apr 20, 2015 8:55 am

Re: Ticket doesn't work in Edge and IE

Post by jar »

Hi,

We already send to you an e-mail with our database dump.

Thanks.
Thanks for your kind attention.
Best regards,

JAR

alexandre
Posts: 913
Joined: Wed Sep 06, 2006 9:06 am

Re: Ticket doesn't work in Edge and IE

Post by alexandre »

Hi,

I'm was testing with Cyclos 4.12, and you have 4.11.5.
This was already resolved on 4.12. Can you update your installation and try again?

regards
Alexandre Caurrinhos
Cyclos development team.

dinhcamnhung
Posts: 1
Joined: Mon Jun 22, 2020 9:38 am

Re: Ticket doesn't work in Edge and IE

Post by dinhcamnhung »

I have to deal with the exact issue like that. Ticket doesn't work in Edge and IE

alexandre
Posts: 913
Joined: Wed Sep 06, 2006 9:06 am

Re: Ticket doesn't work in Edge and IE

Post by alexandre »

Hi,

What is your cyclos version.
I tested it now with the communities running on cyclos 4.13 and works fine.

Regards
Alexandre Caurrinhos
Cyclos development team.

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