Class$S2403 error

[jar]

Hi,

We received a message from a broker telling us that after creating a new access client to an user, they received this error message.

Ocorreu um erro inesperado durante o processamento da sua solicitação: (this means comething like this in English: it occured an unexpected error while processing your request)
undefined
Class$S2403

What is the meaning of this error?
Thanks

[alexandre]

Hi,

What is your cyclos version?
Also have a look at the log files and check if you can find the error trace.

Regards

[jar]

Cyclos 4.8.5

[nichemley]

Hello all,

Was there a resolution to this problem, please? We are seeing the same on Cyclos 4.10.

Error as follows:
There was an unexpected error while processing your request:
undefined
Class$S110

Any pointers appreciated since there is nothing in the logs.

Thanks!

Cheerio,
Nic

[simonjwoolf]

These errors seem to occur randonly, for us only after we upgraded first to 4.10 and then to 4.11.2 which does not solve the issue.

The errors seem to be related to instability of the Tomcat application, which sometimes completely freezes or restarts itself. The only solution is to manuallly restart the tomcat app.

No errors appear to be logged to catalina.out in these scenarios, so it is close to impossible to troubleshoot.

Here is a sample screenshot of one of the errors experieneced on the login screen, when the app is in this unstable state.

Screenshot from 2019-01-09 13-47-30.png (122.01 KiB) Viewed 1953 times

[admin]

It looks to be an environment issue. Problems like this are often related to memory settings.
Here is some documentation on that: https://documentation.cyclos.org/4.11/c ... tml#d0e445
You could increase the -Xmx512m to 1 Gb. The -XX:MaxPermSize= settings is not needed with the latest tomcat version.
It would be good make sure you have the latest tomcat version.

Hope this helps