Payment Field Description Missing on Mobile App

Bug and problem reporting on Cyclos 4 version

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Shiyghan
Posts: 39
Joined: Thu Jun 16, 2016 9:16 am
Location: London
Contact:

Payment Field Description Missing on Mobile App

Post by Shiyghan »

I recently upgraded to Cyclos 4.8.1 and mobile app 2.0.1

Online, everything works just fine as shown in the System payment screenshots below
Screen Shot 2017-07-02 at 23.39.09.png
Screen Shot 2017-07-02 at 23.39.09.png (107.5 KiB) Viewed 1762 times
You can see the payment fields displayed.

However, on the mobile app, the payment fields are missing.
Screen Shot 2017-07-02 at 23.37.14.png
Screen Shot 2017-07-02 at 23.37.14.png (86.68 KiB) Viewed 1762 times
I can confirm that this is also the case for user payments.

My system was upgraded from version 4.7.3 to 4.8 and to 4.8.1

While at version 4.8 using mobile app 2.0, everything worked just fine.
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Shiyghan
Posts: 39
Joined: Thu Jun 16, 2016 9:16 am
Location: London
Contact:

Re: Payment Field Description Missing on Mobile App

Post by Shiyghan »

This appears to be a bug in version 4.8.1

The screenshot shows the mobile app 2.0.1 using a Cyclos installation at 4.7.3
Screen Shot 2017-07-02 at 23.53.36.png
Screen Shot 2017-07-02 at 23.53.36.png (117.23 KiB) Viewed 1761 times
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Shiyghan
Posts: 39
Joined: Thu Jun 16, 2016 9:16 am
Location: London
Contact:

Re: Payment Field Description Missing on Mobile App

Post by Shiyghan »

The issue appears to be caused by faint fonts.
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Shiyghan
Posts: 39
Joined: Thu Jun 16, 2016 9:16 am
Location: London
Contact:

Re: Payment Field Description Missing on Mobile App

Post by Shiyghan »

Changing the mobile theme property "User no image background*" from #D1CFCF to #ffffff appeared to resolve the issue.
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barry
Posts: 115
Joined: Fri Oct 26, 2012 9:42 am

Re: Payment Field Description Missing on Mobile App

Post by barry »

Hi Shiyghan,

I trust that you are well.

I like what you have done with Cyclos especially the "Cash Request" from a bank.

Is it possible to share the procedure and the APIs (replacing sensitive data with generic names).

I have been struggling with this for a while now so I will be extremely excited if you could offer some assistance in this area.

I hope to hear from you soon.


My email is: bsetor@hotmail.com

Thanks
Barry
Shiyghan
Posts: 39
Joined: Thu Jun 16, 2016 9:16 am
Location: London
Contact:

Re: Payment Field Description Missing on Mobile App

Post by Shiyghan »

Happy to help. I have sent you an email. You can reach me at shiyghan@gmail.com
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