Payment Request Submit button is always gray
Moderators: hugo, alexandre, rmvanarkel
Payment Request Submit button is always gray
My users are reporting that since some time on communities.cyclos.org/tm the Banking / Receive Payment function is no longer working. The grayed out Submit button is never activated. Does anyone have a solution?
Re: Payment Request Submit button is always gray
Hi,
The button submit will be available when a valid user and transter type is selected.
Regards
The button submit will be available when a valid user and transter type is selected.
Regards
Alexandre Caurrinhos
Cyclos development team.
Cyclos development team.
Re: Payment Request Submit button is always gray
Thanks Alexandre,
The button was previously working fine and I made no changes to the configuration at all. Users started to report this in September. Additionally the same function works fine inthe Mobile apps.
The button was previously working fine and I made no changes to the configuration at all. Users started to report this in September. Additionally the same function works fine inthe Mobile apps.
Re: Payment Request Submit button is always gray
Any hint about what could have changed? The same transaction can be carried out on the Mobile app, but not on the web interface. It means that it cannot be a configuration issue (except if the transaction is specifically disable on the web channel). There was no configuration change from my part, so the only thing I can think of:
- a bug introduced with an update
- a new feature, configuration value introduced by an update that should be manually configured to enable the payment again (i.e. some additional check was added somewhere). I've checked the release changelogs but could not figure out anything.
- a bug introduced with an update
- a new feature, configuration value introduced by an update that should be manually configured to enable the payment again (i.e. some additional check was added somewhere). I've checked the release changelogs but could not figure out anything.
Re: Payment Request Submit button is always gray
A bit further investigation shows that his is clearly a client side rendering BUG:
Once I've entered the username and amount on the Receive Payment page, the Submit button still remains disabled.
Opening the HTML inspector and checking the Button code shows:
<button type="button" class="actionButton actionButton-disabled" disabled=""><div class="actionButtonText">Submit</div></button>
Simply removing the "disabled" tag allows you to successfully carry out the transaction so this is clearly just a bug which prevents the user to click the button.
Once I've entered the username and amount on the Receive Payment page, the Submit button still remains disabled.
Opening the HTML inspector and checking the Button code shows:
<button type="button" class="actionButton actionButton-disabled" disabled=""><div class="actionButtonText">Submit</div></button>
Simply removing the "disabled" tag allows you to successfully carry out the transaction so this is clearly just a bug which prevents the user to click the button.
Re: Payment Request Submit button is always gray
Hi,
We made an update yesterday on Cyclos Communities.
It has several enhancements and a fix on the receive payment form.
Can you have a look and check if it is ok now?
regards
We made an update yesterday on Cyclos Communities.
It has several enhancements and a fix on the receive payment form.
Can you have a look and check if it is ok now?
regards
Alexandre Caurrinhos
Cyclos development team.
Cyclos development team.
Re: Payment Request Submit button is always gray
Yes. It's now working correctly. Thanks a lot for you great work.