We are migrating data from a Cyclos 3.7.3 installation. Following discussions with you, we discovered that we cannot currently use the import tool in Cyclos 4.5 to import either chargebacks or scheduled payments.
We have therefore decided to do direct imports to the Postgresql database for all the transactions. We are importing to the following tables:
It is then necesssary to delete the contents of the table closed_account_balances, to have C4 recalculate account balances, after the database import. If this is not done we get all kinds of weirdness, negative account balances where there should not be, etc. This could have been becuase we previously tried importing transactions using the import tool, although we then truncated all the above tables.
However even after we cleared closed_account_balances, some accounts still display a message like "Negative since: 21-03-2016" even though they now display the correct positive balance.
See this screenshot for clarification:
How can we reset this information?