ivr working demo

Any communication concerning the SMS module

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ivr working demo

Post by mow8989 »

On cyclos website, it says there is:
* A working demo of IVR and USSD banking is available for Cyclos 3, these are not available for Cyclos 4 yet. They can be prioritized upon a commercial request.

Where do we find this working demo. Please someone let us know...

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Re: ivr working demo

Post by Samatyme »

Please did you manage to locate the USSD and IVR Modules for Cyclos 3 integration?

USSD will be such a great feature, our payment system failed the commercial risk assessment evaluation because of the lack of USSD and we could not launch the service.
We have been waiting for Cyclos 4Pro release just maybe it comes out with this feature, USSD was the only reason we would have paid for a PRO version if it was integrated.

I feel like its such a crucial feature receiving such little priority, Am I missing something?
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Re: ivr working demo

Post by admin »

USSD is a complex channel because it need to be implemented with close cooperations with local phone providers. This is time consuming and very costly. It is much more a diplomatic than a technical issue. You will certainly need strong partners such as governments or large enterprises. Ve have postponed the module until we find a partner that wants to contribute with this.
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