How to report a bug/problem

Any communication concerning the SMS module

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admin
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Joined: Mon Jan 24, 2005 10:31 am

How to report a bug/problem

Post by admin » Mon Jan 30, 2012 1:07 pm

If you report a problem please make sure the mention the following points:

- Make sure the issue is not reported yet
- Chose a title that gives a clear resume of the problem
- Give a clear description of the problem, what are you doing, from what menu / window etc.
- What is the error message?
- Did it ever work before or is it something new?
- What Cyclos package are you using (stand alone / basic), What version of the SMS Module
- What version of Cyclos you are using (see in admin - home)

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