No more possible to edit channels (local settings)

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Laurentd
Posts: 13
Joined: Wed Nov 21, 2012 8:37 am
Location: Belgium
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No more possible to edit channels (local settings)

Post by Laurentd »

Hello,

I'm using cyclos 3.7.3, just installed on a Tomcat server.
While setting up, I lost the possibility to insert a new channel (local settings) or even editing the existing ones. When I click on "Insert a new channel", nothing happen ... The same when I click on "modify a channel". And even the "back" button at "admin/editChannel" does not work anymore. Do you know what is the matter ?
I have had already the same problem with a former installation (on jelastic), so, I tried again with an other server because I wanted to install the sms module,and it was OK till a few hours ago (I was able to edit channels), but now, I did something that made the problem come back, and I do not know what.

Could you help me ?
Thanks a lot

admin
Site Admin
Posts: 1423
Joined: Mon Jan 24, 2005 10:31 am

Re: No more possible to edit channels (local settings)

Post by admin »

Hi, we could not reproduce the problem here.
Does it give any error?

Laurentd
Posts: 13
Joined: Wed Nov 21, 2012 8:37 am
Location: Belgium
Contact:

Re: No more possible to edit channels (local settings)

Post by Laurentd »

No error message. It is just no more possible to edit anything in channel local settings. I'm not able to link this problem with a parameter or an action I made. I was occupied to fill custom fields, also trying to activate sms in local settings, also ...

Laurentd
Posts: 13
Joined: Wed Nov 21, 2012 8:37 am
Location: Belgium
Contact:

Re: No more possible to edit channels (local settings)

Post by Laurentd »

Hello admin,
Do you have an idea of what to do to check where is the problem ? To empty tables of the database, one by one, while checking when exactly the problem disappear ? Which order for emptying ? An another solution ?
Thanks, because I am blocked !

admin
Site Admin
Posts: 1423
Joined: Mon Jan 24, 2005 10:31 am

Re: No more possible to edit channels (local settings)

Post by admin »

Hi,

We really do not have any idea. Did you contact the support of Jelastic?

Laurentd
Posts: 13
Joined: Wed Nov 21, 2012 8:37 am
Location: Belgium
Contact:

Re: No more possible to edit channels (local settings)

Post by Laurentd »

I am now on my own "not-cloud" server. So, il is a problem in my configuration, I suppose. I' going to start again from a new installation - just 1 day of configuration, backuping at every step my database ;-) I will say you if I see what action makes appear the bug (if it is a bug). Thank you

admin
Site Admin
Posts: 1423
Joined: Mon Jan 24, 2005 10:31 am

Re: No more possible to edit channels (local settings)

Post by admin »

If it is ok with you you could send us the database so that we can have a look.
You can send it to info@cyclos.org

admin
Site Admin
Posts: 1423
Joined: Mon Jan 24, 2005 10:31 am

Re: No more possible to edit channels (local settings)

Post by admin »

The problem is with a custom field validation that is set in the channel.
It will be fixed with the next version of Cyclos (3.7.4)

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