Error message after trying to loginn

Functionality discussions and feature requests

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Coen Bosselaar
Posts: 3
Joined: Sun Jul 10, 2005 5:10 pm

Error message after trying to loginn

Post by Coen Bosselaar »

On 08-07-2005 I experimented for the first time with an experimental version. No problem at all occured, I logged in and out many times as different users. Today, after entering my login and password I got the message 'Er is een interne fout in de Cyclos-applicatie opgetreden.'(Dutch for: "an internal error occurred in the cyclos-application")

What is going on and how to solve this problem?

Coen Bosselaar
Coen Bosselaar is involved in Lets in Nijmegen, the Netherlands

hugovanderzee
Posts: 98
Joined: Wed Apr 06, 2005 9:56 am

Post by hugovanderzee »

Hi Coen,

To make is easier for us to help out with problems it would be good to provide the following information:

What is the operation system + version?
What is the version of Java?
What is the version of Tomcat?
What is the version of MySQL?
What is the exact error? (a stacktrace from the tomcat catalina.out log is always helpfull)
What did you do that caused the error? (what action)

Before reporting an installation problem please check first that:
- The MySQL database been created correctly (with both scripts)
Does it point to the correct database? Does the mysql user has the correct permissions? (a good idea is to check this manually from a mysql client)
Hugo van der Zee
Cyclos development team

Coen Bosselaar
Posts: 3
Joined: Sun Jul 10, 2005 5:10 pm

Post by Coen Bosselaar »

The only questions that I can answer are:

What is the exact error?
I got the message 'Er is een interne fout in de Cyclos-applicatie opgetreden.'

(a stacktrace from the tomcat catalina.out log is always helpfull)
I do not have access to the server, so I cannot read this file

What did you do that caused the error? (what action)
I just logged in. I tried the admin-account and a user account. Directly after submitting the message was returned.

I asked the system administrator of the server, who is by the way also a member of this forum to answer the other questions.
Coen Bosselaar is involved in Lets in Nijmegen, the Netherlands

hugovanderzee
Posts: 98
Joined: Wed Apr 06, 2005 9:56 am

Post by hugovanderzee »

Hi Coen,

Yes we would need the error log. I think it would be good if I talk directly to the provider. I will contact him.
Hugo van der Zee
Cyclos development team

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