OTP Error On Mobile App

Any issue about Cyclos 4 mobile app

Moderators: hugo, alexandre, rmvanarkel

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barry
Posts: 108
Joined: Fri Oct 26, 2012 9:42 am

OTP Error On Mobile App

Post by barry »

Dear Admin,

We are using the 2.6.1 version of the Cyclos mobile app and have configured the OTP as
the password for confirming transactions. Although this works fine, this error keeps
coming up anytime a transaction is being made using the mobile app.
See the image below. What could be the problem?

Kindest regard,
Barry
Attachments
OTP_Error_MobileApp.jpeg
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alexandre
Posts: 888
Joined: Wed Sep 06, 2006 9:06 am

Re: OTP Error On Mobile App

Post by alexandre »

Hi,

Grant the permissions on the user product to this password and it should be fixed.

regards
Alexandre Caurrinhos
Cyclos development team.

barry
Posts: 108
Joined: Fri Oct 26, 2012 9:42 am

Re: OTP Error On Mobile App

Post by barry »

Thanks

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