"Internal Error: (Type Error): Can not read property 'd' of undifined (Unknown general error).

[oleksandr]

This appears when the new users try to register through the mobile app.

Maybe some products conflict?... Or maybe because I disconnected one mobile user, and I don't know how to connect again..

[alexandre]

Also check if you have at least one group enabled fro public registration.

[oleksandr]

I don't see this in groups.

[alexandre]

Hi

It is on guest section at system configurations.

Regards

[oleksandr]

If selected no option it means for all groups by default, right?

[alexandre]

Hi,

No, none selected means no group available for public registration.
See the attached images

Regards

[oleksandr]

I selected the public registration for users. In the mobile application there is such an option. But when I try to register the New user the mistake report comes out.

[oleksandr]

[alexandre]

What is the android/ios version of your phone, and the mobile app version.

Regards

[oleksandr]

Before it was working but when I started to discover the upgraded cyclos. I add some groups, products. Adjust some functions... Then it happened.

[alexandre]

Sorry,

We found the problem.
It will be fixed on the next version.

As a workaround if you have more then one field enabled for adressess it should not happen.

Regards

[oleksandr]

Where can I enable the address fields?

[alexandre]

Hi,

At menu system - configurations at "Address section" set the "Enabled address fields"

regards

[oleksandr]

Thank you so much

[simonjwoolf]

We were seeing similar errors to this, despite having configured everything correctly (registration allowed in one group for guests, five address fields enabled).

Our error was:

asdasd.png (141.08 KiB) Viewed 2783 times

Upgrading Cyclos to 4.11.3 fixed it without issues.