Error login in on mobile app using Samsung devices

Any issue about Cyclos 4 mobile app

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jsupertramp
Posts: 1
Joined: Fri May 19, 2017 10:57 am

Error login in on mobile app using Samsung devices

Post by jsupertramp » Wed Jul 11, 2018 7:31 am

Good morning,
since last update, we are having troubles login in using the cyclos 4 mobile app in Samsung Devices (for example, a Samsung J7).
We receive the following error: "Error interno: Unknown server error"

See file attached.
Do you have any idea about what's happening?

Thank you!
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