Don't have POS as user identification method on the mobile channel.

Any issue about installation and configuration of the Cyclos 4 version

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aurelienbisotti
Posts: 18
Joined: Tue Dec 08, 2020 4:01 pm

Don't have POS as user identification method on the mobile channel.

Post by aurelienbisotti »

Hello,

I followed this documentation : https://wiki4.cyclos.org/index.php/POS_ ... uick_steps

I re-read everythng but I can't get "NFC Card" as ID method.


Also, from the app, as store, I don't have the "Launch POS" option.

Any idea ?

Thanks


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aurelienbisotti
Posts: 18
Joined: Tue Dec 08, 2020 4:01 pm

Re: Don't have POS as user identification method on the mobile channel.

Post by aurelienbisotti »

This is what we got on the demo site :

I can't do this in my instance

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aurelienbisotti
Posts: 18
Joined: Tue Dec 08, 2020 4:01 pm

Re: Don't have POS as user identification method on the mobile channel.

Post by aurelienbisotti »

Up !

I followed the documentation again, but can't find what's wrong.

In the test instance, the "user identification method" in "receive payments (POS)" is void. Is it normal ?
aurelienbisotti
Posts: 18
Joined: Tue Dec 08, 2020 4:01 pm

Re: Don't have POS as user identification method on the mobile channel.

Post by aurelienbisotti »

found where the problem was.

I had not the option from "/global" but it had to be found inside the network.

The problem was that it was locked from "/global", so I couldn't edit the mobile channel from the network.

Unlocked the channel from global, then I found the option in my network !
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