Suggestion of OTP design improvement

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jar
Posts: 97
Joined: Mon Apr 20, 2015 8:55 am

Suggestion of OTP design improvement

Post by jar » Sun Jan 06, 2019 6:11 am

Hi,

Many customers complain that Cyclos OTP is not intuitive and they click for another OPT instead of confirming the inserted OTP.
So, we suggest to change the order of fields and button to avoid this. See attached image to understand how we think that OTP should be.
Attachments
Sugestão de pedido de OTP.jpg
Sugestão de pedido de OTP.jpg (85.24 KiB) Viewed 310 times
Thanks for your kind attention.
Best regards,

JAR

admin
Site Admin
Posts: 1413
Joined: Mon Jan 24, 2005 10:31 am

Re: Suggestion of OTP design improvement

Post by admin » Mon Jan 07, 2019 8:43 am

We will look if we can improve it.
Thanks for the suggestion.

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