Suggestion of OTP design improvement

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jar
Posts: 115
Joined: Mon Apr 20, 2015 8:55 am

Suggestion of OTP design improvement

Post by jar »

Hi,

Many customers complain that Cyclos OTP is not intuitive and they click for another OPT instead of confirming the inserted OTP.
So, we suggest to change the order of fields and button to avoid this. See attached image to understand how we think that OTP should be.
Attachments
Sugestão de pedido de OTP.jpg
Sugestão de pedido de OTP.jpg (85.24 KiB) Viewed 457 times
Thanks for your kind attention.
Best regards,

JAR
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admin
Site Admin
Posts: 1420
Joined: Mon Jan 24, 2005 10:31 am

Re: Suggestion of OTP design improvement

Post by admin »

We will look if we can improve it.
Thanks for the suggestion.
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