The content of emails is not translated / Содержание писем не переводится

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mcsweb
Posts: 24
Joined: Sun Apr 27, 2014 6:33 pm
Location: Оренбург
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The content of emails is not translated / Содержание писем не переводится

Post by mcsweb »

The content of emails is not translated
There is a localized standard translation, which does not change if you create your own translation of the letter.
How do I fix this?
Also, fixing the email template has no result - the template remains as it was.

Содержание писем не переводится
Есть локализованный стандартный перевод , который не меняется если создать свой перевод письма.
Как это исправить?
Так же исправление шаблона email не имеет результата - шаблон остается как был.
Cyclos Communities 4 работает по адресу http://reg-orsk.tk
mcsweb
Posts: 24
Joined: Sun Apr 27, 2014 6:33 pm
Location: Оренбург
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Re: The content of emails is not translated / Содержание писем не переводится

Post by mcsweb »

The problem is still present!
The notification text is not translated during user registration.
Although it was translated in the corresponding section of the application.Here is an example :

"Registration activated
Dear ЮЛ гостевой:
Your registration has been activated.
You can log in here using one of the following:
Логин: ul_guest. Can be used on channels: Основной, Веб-сервисы, Оплата POS, Приложение, Билет, Легкий вход
E-mail: gotremapsa@biyac.com. Can be used on channels: Билет, Легкий вход
Мобильный: 8 (000) 000-41-52. Can be used on channels: Билет, Легкий вход
Alternatively, if you already have the mobile application installed in your device then you can click here to launch it."

Image
Cyclos Communities 4 работает по адресу http://reg-orsk.tk
luis
Posts: 201
Joined: Fri Feb 17, 2006 11:01 am

Re: The content of emails is not translated / Содержание писем не переводится

Post by luis »

First: what is the Cyclos version?

E-mails should be sent in the language of the user that receives the e-mail.
In this case it is a registration. The configuration has 2 settings: Default language and Allowed languages.
When still as guest, the browser language - if is either the default or one of the allowed ones - is taken into account, and that language is stored as the user language.
Could it be that the user had English selected when registered?
Luis Fernando Planella Gonzalez
Cyclos development team
mcsweb
Posts: 24
Joined: Sun Apr 27, 2014 6:33 pm
Location: Оренбург
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Re: The content of emails is not translated / Содержание писем не переводится

Post by mcsweb »

We use the current version of cyclos communities. Which is cloud-based. And the problem is that the translation keys that we change ourselves, almost all work. That is, the transfer is carried out. But those keys that are linked by email message texts are displayed as translated after translation, as I gave the example above, but are not translated in emails.

Мы используем текущую версию cyclos communities. Которая является облачной. И проблема в том, что те ключи перевода которые мы меняем сами, почти все работают. То есть перевод осуществляется. Но те ключи, которые связаны текстами сообщений email , после перевода отображаются как переведенные, я дал пример выше, но не переводятся в письмах.
Cyclos Communities 4 работает по адресу http://reg-orsk.tk
mcsweb
Posts: 24
Joined: Sun Apr 27, 2014 6:33 pm
Location: Оренбург
Contact:

Re: The content of emails is not translated / Содержание писем не переводится

Post by mcsweb »

Everything works! Thanks!
The problem was that standard translation was enabled by default
Cyclos Communities 4 работает по адресу http://reg-orsk.tk
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