Monthly fee has stopped working

[SeanKelly]

Hi,

Our LETS communities.cyclos.org/buzz charges members a monthly fee, on 1st each month. As you can see from the screenshots below, the last charge was made in June. We have changed nothing and it looks as if it should work, it just doesn't.

Any assistance would be most welcome.

Sean.

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[SeanKelly]

Hello, this is still a problem. Today I set the monthly payment to start at 16.00 on 7 August, but it didn't happen.

Nobody on our system has changed anything, the payment looks OK is all set up as before. Attached screenshouts showing the payment I set up, which did not happen.

This seems to be completely out of our control, it looks as if our instance of Cyclos Communities is broken.

Assistance would be very much appreciated.

Thanks,

Sean.

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[alexandre]

Hi,

You set the fee to first charged period start at 01/08/2019 and charged at day 7, so the next execution will be on 07/09/2019.
If it don't run at this date let me know.

regards