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Upgrade Community & Use Own Domain Name

Posted: Wed Apr 10, 2019 9:35 pm
by beaug
Hello,

Earlier today I made the donation and submitted the form to upgrade my community "kte". I have now also filled out the form to use my own domain name (a subdomain of the main domain) and submitted it.

When I submitted the form to get my own domain name I got the e-mailed response but the payment request to Paypal failed. How do I manually do the donation since it failed? I'd like to make sure I get upgraded on both.

Thank you!

Re: Upgrade Community & Use Own Domain Name

Posted: Wed Apr 10, 2019 10:18 pm
by alexandre
Hi,

You can fill and submit the form again to make the proper payment.

Regards

Re: Upgrade Community & Use Own Domain Name

Posted: Wed Apr 10, 2019 10:26 pm
by beaug
Resubmitted. Thank you.

Re: Upgrade Community & Use Own Domain Name

Posted: Wed Apr 10, 2019 10:46 pm
by alexandre
Hi,

The domain was enabled and also the community upgrade was done.

Regards