Global Admin Login Fail

Discussion space for community admins

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Posts: 1
Joined: Tue Oct 09, 2018 2:23 pm

Global Admin Login Fail

Post by revnet »

I have forgotten my Global Admin password, I have tried the following steps to reset the password:

update passwords set salt=null, value='$2a$10$yM.uw9jC7C1DrRGUhqUc3eSR6FCJH0.HdDt3CJs8YL56iATHcXH7.'
where user_id = (select id from users where username='admin') and status = 'ACTIVE' and password_type_id = 1;

Once done, I tried login to the Global Login page, using username: admin, password: 1234, that's where below error comes about:

Any idea how to resolve this?
Am running on Cyclos 4.7

Thanks in advance.
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