Vouchers redeem error then MobileApp

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AlexAlper
Posts: 8
Joined: Mon Jun 11, 2018 10:40 am

Vouchers redeem error then MobileApp

Post by AlexAlper » Wed Jul 11, 2018 4:49 pm

If I want to redeem the voucher. And I scan QR-code or enter the code of the voucher, then I get an error.

The action couldn't be processed, as there were validation errors: payment type is invalid.

I'm waiting for help.

alexandre
Posts: 833
Joined: Wed Sep 06, 2006 9:06 am

Re: Vouchers redeem error then MobileApp

Post by alexandre » Wed Jul 18, 2018 1:59 pm

Hi,

Check the payment type used for redeem voucher, the mobile channel must be enabled.

regards
Alexandre Caurrinhos
Cyclos development team.

AlexAlper
Posts: 8
Joined: Mon Jun 11, 2018 10:40 am

Re: Vouchers redeem error then MobileApp

Post by AlexAlper » Sun Aug 05, 2018 5:06 pm

The user can use the mobile application.
How can I check the type of payment for vouchers?
alexandre wrote:
Wed Jul 18, 2018 1:59 pm
Hi,

Check the payment type used for redeem voucher, the mobile channel must be enabled.

regards

alexandre
Posts: 833
Joined: Wed Sep 06, 2006 9:06 am

Re: Vouchers redeem error then MobileApp

Post by alexandre » Tue Aug 07, 2018 2:35 pm

Hi,
You need to check it by the web interface with the network admin.
It is on menu System -> Account configuration -> Voucher configurations.

regards
Alexandre Caurrinhos
Cyclos development team.

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