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New User With Existing Phone

Posted: Thu Apr 05, 2018 3:45 am
by divey
Hi,

I am trying a use case where i want to add a new user with Phone number as mandatory field but that same number has been already assigned to a different customer. I basically want to deactivate that existing user and move that phone number to my new user. Also the deactivated user can come back again with a different phone number to ask for activation.

I am unable to find the appropriate steps to achieve this. To achieve this, I tried removing the existing user but that's an irreversible operation which i don't want to do.

Any help will be appreciated.

Thanks
Divey Jain