Page 1 of 2

Initial credit

Posted: Mon Jun 26, 2017 1:37 am
by Sera
Hi all,
I cannot find where to configure the initial credit that is given to new users.

Would you please help me figure this one out?

Thank you!!!

Re: Initial credit

Posted: Mon Jun 26, 2017 9:05 am
by alexandre
Hi,

It's done on the member product:
Menu System -> Products-> Select the member product -> At account section you will find the initial credit.

regards,

Re: Initial credit

Posted: Mon Jun 26, 2017 1:36 pm
by Sera
I do not have products under the 'System' menu.
Where can I configure to see it?

Thank you for your reply!

Re: Initial credit

Posted: Mon Jun 26, 2017 3:26 pm
by alexandre
Hi,

Have a look at this page first:
https://www.cyclos.org/cyclos4communities/upgrade/

Regards

Re: Initial credit

Posted: Mon Jun 26, 2017 8:43 pm
by Sera
I don't understand. I had the option to change the initial credit before. Now I don't. Do I have to pay 25 euro?

Re: Initial credit

Posted: Mon Jun 26, 2017 9:20 pm
by alexandre
What is your community?

Re: Initial credit

Posted: Mon Jun 26, 2017 9:23 pm
by Sera

Re: Initial credit

Posted: Mon Jun 26, 2017 9:57 pm
by alexandre
With an account administrator ( default at community creation) you cannot change any product. You need anexo Network administrator account to be able to change a product.

Regards.

Re: Initial credit

Posted: Mon Jun 26, 2017 10:01 pm
by Sera
How can I get anexo Network administrator account?
I was able to do these changes before.

Re: Initial credit

Posted: Mon Jun 26, 2017 10:42 pm
by alexandre
Sorry, it was the spell checker. You need a network account.
You can upgrade your community to get a network account.

regards
Alexandre

Re: Initial credit

Posted: Mon Jun 26, 2017 10:45 pm
by Sera
I want to make sure I got it correct,
I had the option to set the initial credit. Now, I need to change it and I cannot. In order to change it I will need to upgrade and pay money?
Why didn't I know that before?
Our community is free and we do not have money to invest. This is why I chose your system :(

Re: Initial credit

Posted: Mon Jun 26, 2017 10:47 pm
by alexandre
You choose the initial credit on the form to create your community.
After the creation you cannot change it if you doesn´t have an admin with full permissions.

regards

Re: Initial credit

Posted: Mon Jun 26, 2017 10:48 pm
by Sera
OMG. So what should I do now?

Re: Initial credit

Posted: Mon Jun 26, 2017 10:53 pm
by alexandre
What you need to change? only the amount of the iniital credit?

Re: Initial credit

Posted: Mon Jun 26, 2017 10:55 pm
by Sera
Yes.