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Cannot find Script option under System>Tools>

Posted: Thu Nov 10, 2016 9:11 am
by matrix
I am trying to configure Loans and am stuck with going further because Cannot find Script option under System>Tools>. How can I complete setting loans? I have followed all instructions as per under http://www.cyclos.org/cyclos-scripting/loans/ but am stuck where it says "Create the library script" because there is no Script option under System>Tools>.

Thanks
Matrix

Re: Cannot find Script option under System>Tools>

Posted: Mon Nov 14, 2016 8:25 am
by alexandre
Hi,

You need to be logged with a global admin account to manage the scripts option;

Regards

Re: Cannot find Script option under System>Tools>

Posted: Mon Nov 21, 2016 11:54 pm
by matrix
How do you log in as Global Admin on a setup for Community version? Cannot see any option.

Furthermore, tried setting up SMS option in the Community version again but it gives an error which says: "The requested data could not be found: SmsChannelConfiguration with key 7762070814177970751". I have ticked and set the correct outbound gateway details and after saving it, when I click under Channels to see if SMS is activated, it still remains as NO and when I click on it to activate, it gives the above error "The requested data could not be found: SmsChannelConfiguration with key 7762070814177970751". How can this be resolved?

Re: Cannot find Script option under System>Tools>

Posted: Tue Nov 22, 2016 8:43 am
by alexandre
Hi,

The scripts functionality are not available at communities service. Only at Cyclos Pro installations.

About this error, send me your community so I can have a look.

regards

Re: Cannot find Script option under System>Tools>

Posted: Tue Nov 22, 2016 10:11 am
by matrix

Re: Cannot find Script option under System>Tools>

Posted: Tue Nov 22, 2016 10:24 am
by alexandre
HI,

I enabled the sms channel at your community with no error.
Please check the channel to fill the correct parameters according to your sms provider.

regards

Re: Cannot find Script option under System>Tools>

Posted: Tue Nov 22, 2016 6:08 pm
by matrix
Thanks, corrected parameters but when a registered number is sending SMS to the main host number, replies are not being sent to the registered number but being sent to the same host number again, creating messaging loop. Also Inbound and Outbound SMS messages are being sent up to 4 times by the host number to itself again...should be only once...maybe due to loop?

How can this be corrected?

Re: Cannot find Script option under System>Tools>

Posted: Wed Nov 23, 2016 9:41 am
by alexandre
Hi,

Probably you set the wrong parameter in the sms channel phone identifier.
After read the documentation of your gateway provider I change it to from_number.
Please try again.

regards

Re: Cannot find Script option under System>Tools>

Posted: Wed Nov 23, 2016 3:04 pm
by matrix
Thanks its working now but giving only one SMS reply to all test sms commands...saying "Invalid SMS Command" Please refer to Inbound and Outbound SMS messages.

Re: Cannot find Script option under System>Tools>

Posted: Thu Nov 24, 2016 8:53 am
by alexandre
The SMS operations list are empty.
You forgot to create the operations on the sms channel config.

Have a look on the documentation to know what to do.
http://www.cyclos.org/wiki4/index.php/SMS_quick_steps

Regards

Re: Cannot find Script option under System>Tools>

Posted: Thu Nov 24, 2016 6:01 pm
by matrix
When trying to set up SMS operation for Payment, Payment type* drop down list is required but does not show any list. I selected all "Default transfer kinds in payments overview" to show under configuration but still no change. Payment type* is required so cannot save this operation?

Re: Cannot find Script option under System>Tools>

Posted: Thu Nov 24, 2016 6:32 pm
by alexandre
You need to enable the sms channel on the transfer type that you want to use for sms.

Re: Cannot find Script option under System>Tools>

Posted: Mon Nov 28, 2016 6:13 am
by matrix
Searched everywhere to enable that. Where exactly do you do that??

Re: Cannot find Script option under System>Tools>

Posted: Mon Nov 28, 2016 10:22 am
by alexandre
Menu System -> Account configuration ->Account types
Select the "Member account" then go to "transfer types" tab, select the member payment transfer type, then search for "Channels" and enable the "SMS" channel.
Also on the User identification methods make sure the identification used at SMS channel (mobile phone) are enable.

regards