Password Reset

Discussion space for community admins

Moderators: hugo, alexandre, rmvanarkel

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SOCCCU
Posts: 9
Joined: Mon Jun 01, 2015 1:03 pm

Password Reset

Post by SOCCCU » Sat Oct 24, 2015 6:05 pm

Hi Support,

Kindly reset my admin password to the community https://communities.cyclos.org/sc

Regards,
George

SOCCCU
Posts: 9
Joined: Mon Jun 01, 2015 1:03 pm

Re: Password Reset

Post by SOCCCU » Sun Dec 13, 2015 6:20 am

Hi Admin,

Kindly assist with my request for password reset.

alexandre
Posts: 837
Joined: Wed Sep 06, 2006 9:06 am

Re: Password Reset

Post by alexandre » Mon Dec 14, 2015 8:07 am

Hi,

Reset done,
Next time send a message using http://www.cyclos.org/contact/ for a quick response.

regards
Alexandre Caurrinhos
Cyclos development team.

SOCCCU
Posts: 9
Joined: Mon Jun 01, 2015 1:03 pm

Re: Password Reset

Post by SOCCCU » Mon Dec 14, 2015 12:10 pm

Hi Alexandre,

Which email accounts was the password sent to, please? I didn't receive any email with the new password.

alexandre
Posts: 837
Joined: Wed Sep 06, 2006 9:06 am

Re: Password Reset

Post by alexandre » Mon Dec 14, 2015 1:31 pm

The email was sent to: gwyn2g@yahoo.com
The email registered on the community.

regards
Alexandre Caurrinhos
Cyclos development team.

SOCCCU
Posts: 9
Joined: Mon Jun 01, 2015 1:03 pm

Re: Password Reset

Post by SOCCCU » Mon Dec 14, 2015 1:58 pm

Hi Alexandre,

I still haven't received any email from cyclos in at gwyn2g@yahoo.com . I have checked the spam folder too. Please resend.

alexandre
Posts: 837
Joined: Wed Sep 06, 2006 9:06 am

Re: Password Reset

Post by alexandre » Mon Dec 14, 2015 2:22 pm

The problem was with the SMTP server that you configure on your community.
I reset the smtp for the default and you should receive the password now.

Regards
Alexandre Caurrinhos
Cyclos development team.

SOCCCU
Posts: 9
Joined: Mon Jun 01, 2015 1:03 pm

Re: Password Reset

Post by SOCCCU » Mon Dec 14, 2015 2:36 pm

Thanks Alexandre,

I have notifications coming in now so hope to receive the new password soon.

SOCCCU
Posts: 9
Joined: Mon Jun 01, 2015 1:03 pm

Re: Password Reset

Post by SOCCCU » Mon Dec 14, 2015 3:04 pm

Hi Alexandre,

I believe the mail should have dropped by now but i still haven't received password. I only had a mail on the post updated. Please assist.

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