We can't access to System Login, we need URGENT HELP

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Joan
Posts: 197
Joined: Thu Jan 09, 2014 1:18 pm
Location: Barcelona
Contact:

We can't access to System Login, we need URGENT HELP

Post by Joan » Fri Nov 07, 2014 5:01 pm

Hi,

Nobody can access (users and admin) to login page https://communities.cyclos.org/ecotracte/#login

The origin of problem has been when as admin (system configuration) I enter a URL (www.cuinamaria.tk) to create a link when click in "ENTRAR" (Sign in).
Now appears the message "The location you said or tried to access was not found".
I can't access as admin with my login name and password because not shown the "System login" screen.
Neither received any incidence on our e-mail (info@ecotracte.org)
It's a big problem, therefore we need urgent help.

Many thanks,

rmvanarkel
Posts: 240
Joined: Tue Oct 05, 2010 1:14 pm

Re: We can't access to System Login, we need URGENT HELP

Post by rmvanarkel » Wed Nov 12, 2014 9:55 am

We solved the problem for you, can you please check if you can enter the system again? Indeed you need to be careful making changes to the url or login location.

Joan
Posts: 197
Joined: Thu Jan 09, 2014 1:18 pm
Location: Barcelona
Contact:

Re: We can't access to System Login, we need URGENT HELP

Post by Joan » Wed Nov 12, 2014 10:35 am

Many thanks, problem solved !!
More careful when we make changes.

It could be that the developers have not provided a solution for this type of incident to fix the problem by ourselves?
Sorry to disturb others.

Greetings and grateful.

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