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I cannot find some features in my installation; who can help

Posted: Sat Mar 29, 2014 8:04 pm
by Godis
Hello Forum Members,
After configuring my cyclos4 installation I can't find the pasted content in my application:-

"Make a payment to user

View user profile - Accounts - Payment system-to-user Menu: Banking - System payment - To user

From the above mentioned locations an administrator can perform a payment to a user (from a system account). If there is more than one origin account you will have to select the system account the payment will be done from. If there is one or more possible user (destination) account you will have to chose one. Most systems have only one possible payment type defined. What means no payment options will be shown.

Change credit limit of user

View user profile - Accounts - Account limits Menu: System management - Products - Select Member product - Account section"

I can also realize that some of the contents in the Help are different from what are in the interface of the application. It is making me difficult to successfully use my application.

I will appreciate a help to solve my problem

Regards,

Godis

Re: I cannot find some features in my installation; who can

Posted: Mon Mar 31, 2014 11:02 am
by admin
Hi,

The help file explain all the possible functions. It can happen that a function is not enabled. If the payment to user option is not shown it means that no payment is configured. Make sure that a payment is available and that the admin you are logged in with has the permissions to perform this payment.

About the credit limit. Indeed the explanation is not correct. Thanks for reporting this. We will fix this with the next version.
You can change the credit limit from the user profile - Account balance limits