Solution to Mac login problem

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HVCurrent
Posts: 8
Joined: Tue Oct 22, 2013 7:23 pm

Solution to Mac login problem

Post by HVCurrent » Mon Dec 23, 2013 7:32 pm

We had one user (on a Mac) who simply could not log in to Cyclos. We checked a lot of things. I was able to log into her account using her credentials on my PC, and also did it on a Mac. So finally I told her that her browser security settings must be the problem. Indeed that was the problem. She set them to a lower lever (she must have increased them from the default settings) and was immediately able to get into her account. I hope this information will be helpful to other Cyclos admins if such a problem ever comes up for you.

Allsolutions
Posts: 2
Joined: Sat Dec 21, 2013 6:21 pm
Location: Philippines / USA
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Re: Solution to Mac login problem

Post by Allsolutions » Mon Dec 23, 2013 11:40 pm

Many Thanks, I'll pass it on.

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