Cyclos showing as plain text

Any issue about installation and configuration of the Cyclos software

Moderators: hugo, alexandre, rmvanarkel

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jacovg91
Posts: 2
Joined: Tue Jun 11, 2013 12:33 pm

Cyclos showing as plain text

Post by jacovg91 » Fri Jun 14, 2013 8:21 am

Dear Cyclos,

I have recently installed Cyclos on my server, unfortunately it is displaying as plain text. None of the (java) style sheets are being loaded. You can see it here: http://178.85.40.193:8080.

Additional information:

What is installation package of Cyclos: Just the regular one
What is version of Cyclos: 3.7.3
What is the operation system + version you are using? Windows Server 2003 SP2
What is the version of Java?: Version 7
What is the version of Tomcat? : Tomcat 6.0
What is the version of MySQL? : MySQL 5.5.21
What is the exact error? (a stacktrace from the tomcat catalina.out log is always helpfull): Plain text, see link above
What did you do that caused the error? (what action): Nothing yet, just followed the installation guide

Any help is really appreciated!

Jaco

alexandre
Posts: 837
Joined: Wed Sep 06, 2006 9:06 am

Re: Cyclos showing as plain text

Post by alexandre » Fri Jun 14, 2013 11:53 am

Hi,

Accessing your server this says that this files are missing
"NetworkError: 404 Not Found - http://178.85.40.193:8080/pages/styles/style.css"
"NetworkError: 404 Not Found - http://178.85.40.193:8080/pages/styles/login.css"

Can you check if they are on the correct folder?

Another check is regarding the permissions, check if the file permissions are ok and if the user that are running the tomcat can write on the instance folder.

Regards
Alexandre Caurrinhos
Cyclos development team.

jacovg91
Posts: 2
Joined: Tue Jun 11, 2013 12:33 pm

Re: Cyclos showing as plain text

Post by jacovg91 » Fri Jun 14, 2013 6:21 pm

Hi alexandre!!

Thanks so much for the reply! The files (login.css and style.css) are on the server, in the correct folder (styles)... I'm not sure about the permissions... but I granted "everyone" full write and read rights on the whole tomcat root folder, or is this not the correct way?

Possibly I can grant you remote desktop access to my server, and you could take a look?

Hope to hear from you!

Jaco

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