Default and Mail links

Any issue about installation and configuration of the Cyclos software

Moderators: hugo, alexandre, rmvanarkel

Stuart
Posts: 153
Joined: Fri Oct 26, 2012 9:43 am

Default and Mail links

Post by Stuart » Sat Mar 23, 2013 12:25 pm

Hello - I have just upgraded to the 3.7.3 version and all works but ...

When I go to the original URL I get a page error "The page you tried to visit was not found". Clicking OK takes me to the normal log in screen and everything works normally

Also now all links sent out by email do the same thing.
error.png
error.png (8.06 KiB) Viewed 9766 times
How do I change this ??

Many Thanks I have read all I can and I'm sure its a simple thing to correct

alexandre
Posts: 837
Joined: Wed Sep 06, 2006 9:06 am

Re: Default and Mail links

Post by alexandre » Mon Mar 25, 2013 3:20 pm

Hi,

Login as admin and go to settings, check if your Root url parameter is ok.

Regards
Alexandre Caurrinhos
Cyclos development team.

Stuart
Posts: 153
Joined: Fri Oct 26, 2012 9:43 am

Re: Default and Mail links

Post by Stuart » Tue Mar 26, 2013 10:24 am

Hello Alexandre

Thank you for the reply I have checked the Root URL it was set to mydomain.eu/cyclos , Now tried with just mydomain.eu still getting the same initial "page not found" but all else functions as it always has.

Anything else i can look at ?

Thanks
Stuart

alexandre
Posts: 837
Joined: Wed Sep 06, 2006 9:06 am

Re: Default and Mail links

Post by alexandre » Tue Mar 26, 2013 10:30 am

Hi

You need to see what are being generated on the links (mail links) to see what is wrong.


Regards
Alexandre Caurrinhos
Cyclos development team.

Stuart
Posts: 153
Joined: Fri Oct 26, 2012 9:43 am

Re: Default and Mail links

Post by Stuart » Tue Mar 26, 2013 10:53 am

http://mydomain.jelastic.dogado.eu/cycl ... erId%3D339

Thanx for the super fast answer !

Above is the link generated from an email received from my cyclos server - I have now removed the /cyclos/ and I think these links should now work (will test that asap) but the log in screen (http://mydomain.jelastic.dogado.eu) still gives me the page not found error

Stuart
Posts: 153
Joined: Fri Oct 26, 2012 9:43 am

Re: Default and Mail links

Post by Stuart » Tue Mar 26, 2013 10:56 am

Just confirming mail links do work as expected now ... thank you - Now just need to figure out why the login screen is proceeded by the error

alexandre
Posts: 837
Joined: Wed Sep 06, 2006 9:06 am

Re: Default and Mail links

Post by alexandre » Tue Mar 26, 2013 10:58 am

HI,

This url that you entered gives an 502 error "502 — no such environment". You entered the correct URL.

Send me the url for access your login page


Regards
Alexandre Caurrinhos
Cyclos development team.

Stuart
Posts: 153
Joined: Fri Oct 26, 2012 9:43 am

Re: Default and Mail links

Post by Stuart » Tue Mar 26, 2013 11:01 am

Hi

Sorry i edited from real to mydomain ... it is http://digioffice.jelastic.dogado.eu/

alexandre
Posts: 837
Joined: Wed Sep 06, 2006 9:06 am

Re: Default and Mail links

Post by alexandre » Tue Mar 26, 2013 11:09 am

Hi

Did you customize some page? maybe you need to check if there is some conflicts on the customized page after the update.

If you don't customize anything just remove all the app directory and make a clean deploy again.

Regards
Alexandre Caurrinhos
Cyclos development team.

Stuart
Posts: 153
Joined: Fri Oct 26, 2012 9:43 am

Re: Default and Mail links

Post by Stuart » Tue Mar 26, 2013 11:16 am

No customization except the top banner and some internal text fields ( News page etc)

I have the same issue on my new clean set up - totally clean - unused

http://digioffice.jelastic.dogado.eu/ is my test bed
http://snapcash.jelastic.dogado.eu/ is my actual deployment due to go live in april

What must I delete ? root directory ?

alexandre
Posts: 837
Joined: Wed Sep 06, 2006 9:06 am

Re: Default and Mail links

Post by alexandre » Tue Mar 26, 2013 11:23 am

HI,

Yes the content of the ROOT directory (leave the ROOT directory) and after make the deploy again.


Regards,
Alexandre Caurrinhos
Cyclos development team.

Stuart
Posts: 153
Joined: Fri Oct 26, 2012 9:43 am

Re: Default and Mail links

Post by Stuart » Tue Mar 26, 2013 11:38 am

Hi ...

I have deleted the root directory contents and redeployed- restarted ; still have the same result? Could the problem be in my .war file - do you have a .war 3.7.3 that i can download ?

alexandre
Posts: 837
Joined: Wed Sep 06, 2006 9:06 am

Re: Default and Mail links

Post by alexandre » Tue Mar 26, 2013 11:50 am

HI,

Download this file http://sourceforge.net/projects/cyclos/ ... p/download

Extract locally on your computer.

Go to extracted files rename the web dir to cyclos tthe compact this dir as zip file
rename the zipped file from cyclos.zip to cyclos.war then upload to your jelastic

Regards
Alexandre Caurrinhos
Cyclos development team.

alexandre
Posts: 837
Joined: Wed Sep 06, 2006 9:06 am

Re: Default and Mail links

Post by alexandre » Tue Mar 26, 2013 11:51 am

You will need to configure the cyclos.properties file to correct access your database.

Maybe you can copy your current file.

Regards
Alexandre Caurrinhos
Cyclos development team.

Stuart
Posts: 153
Joined: Fri Oct 26, 2012 9:43 am

Re: Default and Mail links

Post by Stuart » Tue Mar 26, 2013 11:53 am

Yes that is what i have done - Cyclos is working 100 % once i log in ... its just the landing page that shows error

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