The Cyclos users forum

Hi, We have detected that from version 4.8 to 4.9 (and this issue still exists up to Cyclos 4.11.1) one of our scripts has stopped working. It is simply not detecting the library being called by the cron job. I think we have everything well created, if we execute the script directly in cyclos in the...

Thank you. Now, I saw that there is a new step: process.

We are using Cyclos 4.11 to test it. One feature that we use is tickets by REST API. Everything works fine at 4.9.2 of Cyclos. However, after updating to 4.11 this feature does not work fine. We can create the ticket. The user sees the ticket and can do all steps to pay it at ../pay/ticketNumber web...

Hi, We have created individual products to add to our customers the ability of receiving sms notifications. So, we have individual products for 5, 10, 50, 100 and 200 monthly sms. Each product has its costs concerning the amount of sms included. We add these costs as monthly tax of each individual p...

Hello, It would be great to be able to select suspicious money laundering transactions. Both individually (transaction-by-transaction) and batch (select a vast set of transactions from a customer). Subsequently, we could filter suspicious transactions in a certain period or involving a certain perso...

Hi,

As you can see in the image that we send attached, after upgrading from Cyclos version 4.9.2 to 4.10.4, the HTML broke.
The Cyclos in red is version 4.9.2 and the blue one is the 4.10.4 version of Cyclos.
Best regards

Hi, We made a script that sends an internal message to a user. If we log in cyclos as user we can see the received message. However, if we log in as admins we cannot see the message that was sent. Tested in Cyclos versions: 4.8.5 and 4.9.2. Is this a bug/limitation of cyclos or a bad scritpt from us...

Hi, It would be good to have some messages templates inside Cyclos when sending internal messages. This way, we could choose a model/template instead of writing all message. Example: we could have a message to inform that the account was pawned, for example. We would select the message template and ...

Hi, Payment institutions, banks and other kind of financial companies have some duties concerning KYC and customer data. We would like to allow our customers to be able to update their profile fields like address and custom profile fields, but these changes should demand admin authorizations to beco...

Good suggestion.

smsapi.com

Sorry, we are using 4.9.2 in our test instance and not the 4.8.5. We will try to test it in Cyclos 4.10.4 and then update this post.

Hi, We have created a record type with optional fields. We have defined that the optional fields have a value by default. The goal is for third parties per REST API to fill in the required fields, not the optional fields, and Cyclos must assume the default value to the optional fields not communicat...

Sometimes, customers have low account balances and they don't use their account any more. For example, We have customers with € 0,01 in their account for 2 years. We cannot close their account, because it has € 0,01. And they cannot take € 0,01 from their account, because we charge € 0,25 per wire t...

The European Union law allows payment institutions to open accounts to customers with less KYC rules, if that account is limited to € 150,00 per year. It would be good to have in Cyclos the ability of limiting an account to a maximum amount per year. This could allow companies that use Cyclos to hav...