Search found 121 matches

by jar
Tue Nov 20, 2018 3:26 pm
Forum: Bug - problem reporting
Topic: problem calling a library by cron job
Replies: 4
Views: 1885

problem calling a library by cron job

Hi, We have detected that from version 4.8 to 4.9 (and this issue still exists up to Cyclos 4.11.1) one of our scripts has stopped working. It is simply not detecting the library being called by the cron job. I think we have everything well created, if we execute the script directly in cyclos in the...
by jar
Thu Nov 08, 2018 3:35 pm
Forum: Bug - problem reporting
Topic: ticket bug?
Replies: 2
Views: 1271

Re: ticket bug?

Thank you. Now, I saw that there is a new step: process.
by jar
Thu Nov 08, 2018 2:04 pm
Forum: Bug - problem reporting
Topic: ticket bug?
Replies: 2
Views: 1271

ticket bug?

We are using Cyclos 4.11 to test it. One feature that we use is tickets by REST API. Everything works fine at 4.9.2 of Cyclos. However, after updating to 4.11 this feature does not work fine. We can create the ticket. The user sees the ticket and can do all steps to pay it at ../pay/ticketNumber web...
by jar
Wed Nov 07, 2018 12:05 pm
Forum: Bug - problem reporting
Topic: Configurations are needed to individual products
Replies: 2
Views: 1311

Configurations are needed to individual products

Hi, We have created individual products to add to our customers the ability of receiving sms notifications. So, we have individual products for 5, 10, 50, 100 and 200 monthly sms. Each product has its costs concerning the amount of sms included. We add these costs as monthly tax of each individual p...
by jar
Fri Sep 21, 2018 11:04 am
Forum: Suggestions
Topic: Register of suspected money laundering transactions
Replies: 0
Views: 1930

Register of suspected money laundering transactions

Hello, It would be great to be able to select suspicious money laundering transactions. Both individually (transaction-by-transaction) and batch (select a vast set of transactions from a customer). Subsequently, we could filter suspicious transactions in a certain period or involving a certain perso...
by jar
Wed Sep 19, 2018 7:38 pm
Forum: Bug - problem reporting
Topic: html error Cyclos 4.10.4
Replies: 0
Views: 1292

html error Cyclos 4.10.4

Hi,

As you can see in the image that we send attached, after upgrading from Cyclos version 4.9.2 to 4.10.4, the HTML broke.
The Cyclos in red is version 4.9.2 and the blue one is the 4.10.4 version of Cyclos.
Best regards
by jar
Mon Sep 17, 2018 1:18 pm
Forum: Scripting & Webservices issues
Topic: internal message made by script can't be seen by admins, but is seen by users
Replies: 0
Views: 1503

internal message made by script can't be seen by admins, but is seen by users

Hi, We made a script that sends an internal message to a user. If we log in cyclos as user we can see the received message. However, if we log in as admins we cannot see the message that was sent. Tested in Cyclos versions: 4.8.5 and 4.9.2. Is this a bug/limitation of cyclos or a bad scritpt from us...
by jar
Fri Aug 10, 2018 9:02 am
Forum: Suggestions
Topic: Messages templates in Cyclos
Replies: 0
Views: 1374

Messages templates in Cyclos

Hi, It would be good to have some messages templates inside Cyclos when sending internal messages. This way, we could choose a model/template instead of writing all message. Example: we could have a message to inform that the account was pawned, for example. We would select the message template and ...
by jar
Mon Jul 23, 2018 8:43 am
Forum: Suggestions
Topic: Admin authorization to change profile fields
Replies: 1
Views: 1325

Admin authorization to change profile fields

Hi, Payment institutions, banks and other kind of financial companies have some duties concerning KYC and customer data. We would like to allow our customers to be able to update their profile fields like address and custom profile fields, but these changes should demand admin authorizations to beco...
by jar
Fri Jun 29, 2018 2:54 pm
Forum: Suggestions
Topic: When responsive web design on Cyclos?
Replies: 1
Views: 1489

Re: When responsive web design on Cyclos?

Good suggestion.
by jar
Fri Jun 29, 2018 2:48 pm
Forum: Suggestions
Topic: SMS API COMPANY
Replies: 1
Views: 1360

Re: SMS API COMPANY

smsapi.com
by jar
Wed Jun 27, 2018 9:06 am
Forum: Bug - problem reporting
Topic: Bug on records
Replies: 2
Views: 1293

Re: Bug on records

Sorry, we are using 4.9.2 in our test instance and not the 4.8.5. We will try to test it in Cyclos 4.10.4 and then update this post.
by jar
Wed Jun 27, 2018 6:27 am
Forum: Bug - problem reporting
Topic: Bug on records
Replies: 2
Views: 1293

Bug on records

Hi, We have created a record type with optional fields. We have defined that the optional fields have a value by default. The goal is for third parties per REST API to fill in the required fields, not the optional fields, and Cyclos must assume the default value to the optional fields not communicat...
by jar
Wed Jun 27, 2018 5:27 am
Forum: Suggestions
Topic: inactive account fee
Replies: 0
Views: 1392

inactive account fee

Sometimes, customers have low account balances and they don't use their account any more. For example, We have customers with € 0,01 in their account for 2 years. We cannot close their account, because it has € 0,01. And they cannot take € 0,01 from their account, because we charge € 0,25 per wire t...
by jar
Wed Jun 27, 2018 5:19 am
Forum: Suggestions
Topic: Per year account limits
Replies: 2
Views: 1750

Per year account limits

The European Union law allows payment institutions to open accounts to customers with less KYC rules, if that account is limited to € 150,00 per year. It would be good to have in Cyclos the ability of limiting an account to a maximum amount per year. This could allow companies that use Cyclos to hav...