Search found 121 matches

by jar
Wed Nov 28, 2018 12:12 pm
Forum: Bug - problem reporting
Topic: problem calling a library by cron job
Replies: 4
Views: 1885

Re: problem calling a library by cron job

Good afternoon,

When the scheduled task runs, it ignores our library that is associated with the script that performs the task. If we run through the "Run Script" menu it runs smoothly.
Does not return any exceptions.

What are we doing wrong to be ignoring the library?

Thank you.
by jar
Wed Nov 28, 2018 10:08 am
Forum: Bug - problem reporting
Topic: Cyclos captcha problem
Replies: 4
Views: 1910

Re: Cyclos captcha problem

We have the same configuration of cyclos.properties in 2 servers. One is ok and the other no. The differences are that one server has SSL and the other (the test one) doesn't and we have different versions of tomcat 9.0.2 (kaptcha works fine) and 9.0.12 (doesn't work fine). Our configuration of Kapt...
by jar
Wed Nov 28, 2018 9:36 am
Forum: Bug - problem reporting
Topic: Cyclos app bug with receiving payments option
Replies: 6
Views: 2203

Re: Cyclos app bug with receiving payments option

There is another problem concerning this issue. If I enable autocomplete, it solves this issue, but it creates the same problem in other places, like when doing payments. So, I decided to configure it as it was initially configured and I will wait for the new version of the app. The problems that th...
by jar
Tue Nov 27, 2018 2:40 pm
Forum: Bug - problem reporting
Topic: Cyclos app bug with receiving payments option
Replies: 6
Views: 2203

Re: Cyclos app bug with receiving payments option

Yes, it solved the problem.
by jar
Tue Nov 27, 2018 1:04 pm
Forum: Bug - problem reporting
Topic: Cyclos app bug with receiving payments option
Replies: 6
Views: 2203

Cyclos app bug with receiving payments option

Hi, If I select a custom user identifier field, like we show in the attached image (identificador público de conta), cyclos app cannot receive payments, because it says that there are no identifier methods to receive payments defined. Please, contact the administration. (I am translation the Portugu...
by jar
Mon Nov 26, 2018 2:21 pm
Forum: Bug - problem reporting
Topic: Cyclos captcha problem
Replies: 4
Views: 1910

Cyclos captcha problem

Hi,

We have Cyclos 4.11.1 in a productive server and another one in a test server.
They have the same configuration concerning captcha in cyclos.properties.
However, our productive instance shows an unreadable captcha.
What can this be? And how to solve it?

Best regards,

JAR
by jar
Mon Nov 26, 2018 2:14 pm
Forum: Bug - problem reporting
Topic: custom transaction field not selectable in app
Replies: 3
Views: 1529

Re: custom transaction field not selectable in app

Hi, In web site works fine. I tested in another android devide with newer version of android (7.1.1) and it also worked fine. The android version of the device that couldn't select the custom operation option is 4.2.2. With version 4.2.2. there is also problems with profile selection, contacts selec...
by jar
Sun Nov 25, 2018 6:10 pm
Forum: Bug - problem reporting
Topic: custom transaction field not selectable in app
Replies: 3
Views: 1529

custom transaction field not selectable in app

Hi, We created a custom transactions field of type single selection. When using the app, version 2.5 with Cyclos 4.11.1, we cannot select an option. We can see the options, we can click in them, they become bold after selection, but they are not assumed by the app, because if we click in buttons con...
by jar
Wed Nov 21, 2018 3:44 pm
Forum: Suggestions
Topic: Inviting non users without the need of allow users to message each others
Replies: 0
Views: 1397

Inviting non users without the need of allow users to message each others

I suggest that, in future versions of Cyclos, Cyclos allows an user to invite a non user without the need of having users writing messages to other users.
by jar
Wed Nov 21, 2018 3:28 pm
Forum: Bug - problem reporting
Topic: Error inviting people to be users
Replies: 3
Views: 1494

Re: Error inviting people to be users

Now, I realize that I need to allow users to change messages between them to be able to have the feature of an user to be able to invite non users to Cyclos. I do not want that. I suggest that, in future versions of Cyclos, Cyclos allows an user to invite a non user without the need of having users ...
by jar
Wed Nov 21, 2018 7:43 am
Forum: Bug - problem reporting
Topic: Error inviting people to be users
Replies: 3
Views: 1494

Error inviting people to be users

Hi, After inserting an email to be invited to be a new user of Cyclos, Cyclos shows the following error: A ação não pode ser processada, pois existem erros de validação: Email não pode possuir mais que 0 elementos Translating to English is something like: The action could not be processed, because t...
by jar
Wed Nov 21, 2018 7:15 am
Forum: Bug - problem reporting
Topic: problem calling a library by cron job
Replies: 4
Views: 1885

Re: problem calling a library by cron job

We don't use any of the packages referred in the link you gave us in the last message.
Cyclos doesn't show an error message. It simply ignores the scheduled task.
by jar
Tue Nov 20, 2018 4:17 pm
Forum: Suggestions
Topic: Batch payments
Replies: 0
Views: 1321

Batch payments

Hi, The new feature of batch payments is cool. Congratulations! I think, however, that it is not very user friendly. People must be taught that first they import and then they need to process the payment. At least, in the Portuguese translation that it isn't easy to understand. Now, we have to creat...
by jar
Tue Nov 20, 2018 4:03 pm
Forum: Bug - problem reporting
Topic: Configurations are needed to individual products
Replies: 2
Views: 1311

Re: Configurations are needed to individual products

Hi, We are running Cyclos 4.11.1. The sms was sent in English. However, the customer is in a group with a configuration that as Spanish as main language. That group also allows other languages like Chinese, English, French, German, Portuguese and Catalan. The message was: Your new One time password ...