Search found 249 matches

by rmvanarkel
Fri Nov 10, 2017 8:22 am
Forum: Installation & Configuration issues
Topic: Return incorrect URL after running API
Replies: 2
Views: 1739

Re: Return incorrect URL after running API

Dear Trustpay, Probably you copied the database from the test instance to the production version when you were ready setting up the system. Is this indeed the case? Hopefully the fix for this is very easy, can you first have a look at your default configuration, so you go system > configurations > O...
by rmvanarkel
Tue Oct 03, 2017 9:35 am
Forum: Bug - problem reporting
Topic: Customized mobile logo not working
Replies: 5
Views: 2209

Re: Customized mobile logo not working

Dear Trustpay, Currently there is a bug that when you look at the preview of the logo's as administrator of configuration X you will see the logo not of the configuration you are editing but the logo of configuration X. However this problem is only with the preview. On the mobile the users will see ...
by rmvanarkel
Thu Sep 28, 2017 10:14 am
Forum: Bug - problem reporting
Topic: Customized mobile logo not working
Replies: 5
Views: 2209

Re: Customized mobile logo not working

Please check also the following. When you are not logged in yet into the mobile phone you are still a guest. So then it uses the configuration that is used for guest for that url. If this is your main url, it is probably using the logo of your main configuration. So please go to content > logo's > s...
by rmvanarkel
Wed Sep 27, 2017 11:24 am
Forum: Bug - problem reporting
Topic: Translationbug in dutch calendar
Replies: 2
Views: 1509

Re: Translationbug in dutch calendar

Thanks Marcel for pointing this out for us, somehow they where switched even in English. We will fix this with the next version!
by rmvanarkel
Sat Sep 09, 2017 3:04 pm
Forum: Installation & Configuration issues
Topic: Copy Configuration without current data
Replies: 9
Views: 3794

Re: Copy Configuration without current data

Dear Trustpay, There are two ways to do this: 1) In most cases we would recommend to just start over and manually copy the products, configurations, accounts and transaction types, field etc you created. For most people this is the best solution. 2) Only for very advanced users that know a lot about...
by rmvanarkel
Thu Aug 31, 2017 8:52 am
Forum: Bug - problem reporting
Topic: Printing Feature not working with non latinic Languages
Replies: 13
Views: 5675

Re: Printing Feature not working with non latinic Languages

Dear All,

Yes this is possible now, but only when you have your own Cyclos installation:
https://documentation.cyclos.org/4.8/cy ... tml#d0e795

Best regards,

Roder
by rmvanarkel
Wed Aug 02, 2017 12:01 pm
Forum: Cyclos 4 mobile
Topic: Internal Error: (Range Error): Maximum call stack size excee
Replies: 3
Views: 1630

Re: Internal Error: (Range Error): Maximum call stack size e

Ok probably the error only occurs when you have your device in landscape mode. Can you please check if it occurs in portrait mode too? If this is the case we can fix this in the next mobile release. Thanks!
by rmvanarkel
Fri Jul 07, 2017 10:30 am
Forum: Cyclos 4 mobile
Topic: Internal Error: (Range Error): Maximum call stack size excee
Replies: 3
Views: 1630

Re: Internal Error: (Range Error): Maximum call stack size e

Please make sure to update your Cyclos version to the latest version and please make sure to have the latest version of Cyclos running. Then you know for sure that there is no compatibility problem. The strange thing is that you fist where experiencing the problem with demo.cyclos.org too, probably ...
by rmvanarkel
Thu Jun 29, 2017 3:13 pm
Forum: Cyclos 4 Communities
Topic: URL redirect does not work (Request to the Cyclos admin)
Replies: 2
Views: 1506

Re: URL redirect does not work (Request to the Cyclos admin)

Dear Joan, Yes the provider did everything right for the www address. However nothing is set for http (naked domain). There are 2 things you can do: 1) Just forward all http (naked domain) to www (e.g. create a CNAME record leave the host url empty and in address fill in http://www.ecotracte.org).* ...
by rmvanarkel
Tue May 23, 2017 9:03 am
Forum: Cyclos 4 mobile
Topic: Keyboard with numbers only to type the PIN code in the POS?
Replies: 2
Views: 1328

Re: Keyboard with numbers only to type the PIN code in the P

Dear Xebax, The easiest thing is to use a password with Input method "Virtual keyboard". Just allow the characters 0123456789 and you are good to go. However if you already have a pin you need to migrate this which could annoy your users a bit. I looked at other solutions too but unfortuna...
by rmvanarkel
Wed Apr 26, 2017 8:42 am
Forum: Bug - problem reporting
Topic: Google Maps was not loaded properly on this page. Technical
Replies: 8
Views: 3675

Re: Google Maps was not loaded properly on this page. Techni

Just for your information since Cyclos 4.7 this changes by google are handled in Cyclos, see release notes Cyclos 4.7 As of October 2016 the Google Map services (API) requires a key. This key can be defined in the configuration (section: Maps & directory). The Google Map service remain free unti...
by rmvanarkel
Mon Mar 13, 2017 3:44 pm
Forum: Scripting & Webservices issues
Topic: Enabling Access Client for POS (Non Mobile) terminal
Replies: 3
Views: 1984

Re: Enabling Access Client for POS (Non Mobile) terminal

Yes of course it is possible to activate the access client through our webservices. Please check our documentation here: https://demo.cyclos.org/api/#/Clients It's quite straighforward just use https://demo.cyclos.org/api/#!/Clients/activateClient and make sure to send the activation code provided i...
by rmvanarkel
Mon Mar 13, 2017 1:16 pm
Forum: Scripting & Webservices issues
Topic: Enabling Access Client for POS (Non Mobile) terminal
Replies: 3
Views: 1984

Re: Enabling Access Client for POS (Non Mobile) terminal

Connecting to a verifone POS isn't supported out of the box, I would recommend the following solution, the solution I would let depend on the number of POS devices you need in your project. 1-5: I would always recommend buying just normal phones with a strong NFC chip for a small project of this siz...
by rmvanarkel
Tue Feb 07, 2017 1:50 pm
Forum: Scripting & Webservices issues
Topic: Generating the url for UserImage
Replies: 4
Views: 1912

Re: Generating the url for UserImage

It is available, you can just use the key. It's available in the image parent:
http://documentation.cyclos.org/4.7/scr ... Image.html