Search found 121 matches

by jar
Wed Mar 27, 2019 5:29 am
Forum: Installation & Configuration issues
Topic: Delete Operators
Replies: 6
Views: 2414

Re: Delete Operators

It is selected, as you can see in the second image of my post. «Gerenciar operadores» means «manage operators».
by jar
Tue Mar 26, 2019 2:32 pm
Forum: Installation & Configuration issues
Topic: Delete Operators
Replies: 6
Views: 2414

Re: Delete Operators

Hi,

My customers haven't the Block/disable/remove option.
Menu de Operadores.png
Menu de Operadores.png (9.56 KiB) Viewed 2410 times

In products, we have this options configured.
Configuração de Operadores.png
Configuração de Operadores.png (4.17 KiB) Viewed 2408 times
How can I configure it?
We use Cyclos 4.11.2.
by jar
Tue Mar 26, 2019 9:06 am
Forum: Installation & Configuration issues
Topic: Delete Operators
Replies: 6
Views: 2414

Delete Operators

Hi

How can a cyclos user delete operators that he has created? If delete is not possible, how can they disable an operator?
Best regards,

JAR
by jar
Thu Mar 21, 2019 2:45 pm
Forum: Scripting & Webservices issues
Topic: Cyclos and PSD2
Replies: 1
Views: 1497

Cyclos and PSD2

Hi, We, as an European company providing payment account services through Cyclos, are obliged to offer to the market open API that complies with EBA (European Banking Agency) standards/rules. As of today, Cyclos seems to not comply with all rules. Time is running and there are some important deadlin...
by jar
Thu Mar 21, 2019 12:27 pm
Forum: Scripting & Webservices issues
Topic: QR CODE FOR USER REGISTRATION
Replies: 3
Views: 2076

Re: QR CODE FOR USER REGISTRATION

You can use the API or REST API to generate a card to give to your customer.
At our company, we used the cyclos feature documents to create a dynamic document that shows the user QR code. Then, they can print it clicking print button.
by jar
Mon Mar 18, 2019 3:14 pm
Forum: Scripting & Webservices issues
Topic: Perform Batch Payments by REST API
Replies: 2
Views: 1664

Perform Batch Payments by REST API

Hi,

I would like to know if i can make a batch payments by REST API?
I tried perform the payment through payment API, but I couldn't figure it out how import the csv file.

Thanks.
Jar
by jar
Fri Mar 08, 2019 3:57 pm
Forum: Bug - problem reporting
Topic: SMS with OTP sends html tags
Replies: 2
Views: 1203

Re: SMS with OTP sends html tags

Ok. Thanks.
by jar
Fri Mar 08, 2019 12:18 pm
Forum: Bug - problem reporting
Topic: SMS with OTP sends html tags
Replies: 2
Views: 1203

SMS with OTP sends html tags

Hi, When people chose to receive OTP by sms, the message that they receive have <p> and </p>: O seu PIN temporario é dxx3y03 <p>Este valor so pode ser usado uma vez.</p> It seems that sms uses the same sentences of email message with OTP and it shouldn't. We use Cyclos 4.11.2. Best regards
by jar
Fri Mar 08, 2019 12:13 pm
Forum: Bug - problem reporting
Topic: Cyclos captcha problem
Replies: 4
Views: 1913

Re: Cyclos captcha problem

We have changed server and now works fine.
by jar
Sun Jan 06, 2019 6:30 am
Forum: Installation & Configuration issues
Topic: Deletion of records type file and Amazon S3
Replies: 1
Views: 1146

Deletion of records type file and Amazon S3

If we use Amazon S3 to save files uploaded in a record field, when we delete the record, is the file at Amazon S3 also deleted or it stays at Amazon S3 unreachable by Cyclos?
by jar
Sun Jan 06, 2019 6:11 am
Forum: Suggestions
Topic: Suggestion of OTP design improvement
Replies: 1
Views: 1301

Suggestion of OTP design improvement

Hi,

Many customers complain that Cyclos OTP is not intuitive and they click for another OPT instead of confirming the inserted OTP.
So, we suggest to change the order of fields and button to avoid this. See attached image to understand how we think that OTP should be.
by jar
Thu Jan 03, 2019 6:58 am
Forum: Suggestions
Topic: Ability to send monthly account information
Replies: 0
Views: 1366

Ability to send monthly account information

Hi, One of our customers asked us if we could send a monthly account information (balance and transactions) to its email. It would be a great feature for cyclos. It could be free or it could cost a fee. We could develop a script for this, but if you think this useful and if you think in developing, ...
by jar
Wed Dec 19, 2018 1:19 pm
Forum: Suggestions
Topic: Customer name field character limit
Replies: 2
Views: 1514

Re: Customer name field character limit

Thanks
by jar
Wed Dec 19, 2018 10:00 am
Forum: Suggestions
Topic: Customer name field character limit
Replies: 2
Views: 1514

Customer name field character limit

Hi, Cyclos database has 100 characters as limit to field name. I ask you to change it to a bigger number. May be 255. Indeed, our law demands that the name of the customer has to be the same that it is registered at treasury registry. And we have many customers that have a bigger name than 100 chara...