Search found 113 matches

by simonjwoolf
Wed Sep 17, 2014 12:39 pm
Forum: Installation & Configuration issues
Topic: [Cyclos 4.2.1] Can't separate incoming SMS on different port
Replies: 6
Views: 50006

Re: [Cyclos 4.2.1] Can't separate incoming SMS on different

That is not a helpful response.

We have 6 live projects and a longstanding business relationship with the SMS Gateway provider. Not a trivial thing to change it, and nor do we want to.
by simonjwoolf
Wed Sep 17, 2014 11:31 am
Forum: Installation & Configuration issues
Topic: [Cyclos 4.2.1] Can't separate incoming SMS on different port
Replies: 6
Views: 50006

Re: [Cyclos 4.2.1] Can't separate incoming SMS on different

Of course, it might be possible to configure Apache in such a way that we can allow this url to pass through, however that would be very tricky, given that our standard apache stanzas for a cyclos project look like this: <VirtualHost 123.456.789.1:80> ServerName ourproject.domain.com ServerAdmin web...
by simonjwoolf
Wed Sep 17, 2014 11:12 am
Forum: Installation & Configuration issues
Topic: [Cyclos 4.2.1] Can't separate incoming SMS on different port
Replies: 6
Views: 50006

[Cyclos 4.2.1] Can't separate incoming SMS on different port

With the Cyclos 3.7/SMS 1.2 combination, we had incoming SMS on a different port (11023). This was useful as typically we run cyclos over https (proxied from apache via AJP), however our SMS gateway provider does not support https for incoming messages. It was no trouble to just use plain http, as w...
by simonjwoolf
Wed Sep 10, 2014 4:23 pm
Forum: Installation & Configuration issues
Topic: [Cyclos 4.2.1] Configuring incoming SMS
Replies: 4
Views: 2409

Re: [Cyclos 4.2.1] Configuring incoming SMS

Thanks Roder - yep, that was it! Sorry, wasn't clear at all.
by simonjwoolf
Wed Sep 10, 2014 10:40 am
Forum: Cyclos Bug - problem reporting
Topic: [Cyclos 3.7.3] autocomplete fails in IE11 (SOLVED)
Replies: 0
Views: 3591

[Cyclos 3.7.3] autocomplete fails in IE11 (SOLVED)

Many javascript functions used in Cyclos do not function in IE11. This is due to the deprecation of the attachEvent action - addEventListener now needs to be used instead. (see http://msdn.microsoft.com/en-us/library/ie/ms536343(v=vs.85).aspx for more details) attachEvent is used extensively in the ...
by simonjwoolf
Wed Sep 10, 2014 10:30 am
Forum: Installation & Configuration issues
Topic: [Cyclos 4.2.1] Configuring incoming SMS
Replies: 4
Views: 2409

Re: [Cyclos 4.2.1] Configuring incoming SMS

Sorry, this still doesn't make sense. In the network scope, it is not possible to add SMS actions. But in the global scope it is also not possible to add SMS actions, because the global scope does not have access to any account types. Please see the attached screenshots. The documentation isn't good...
by simonjwoolf
Tue Sep 09, 2014 11:09 am
Forum: Installation & Configuration issues
Topic: [Cyclos 4.2.1] Configuring incoming SMS
Replies: 4
Views: 2409

[Cyclos 4.2.1] Configuring incoming SMS

Hi, We are trying to configure incoming SMS for Cyclos Pro 4.2.1, however have hit a snag: In global network configuration, when adding SMS actions, no accounts or groups are available in the relevant dropdowns. This means that no actions can be added. In network configuration, new SMS actions canno...
by simonjwoolf
Thu Jul 10, 2014 8:48 am
Forum: Installation & Configuration issues
Topic: Cyclos 4 Http 404 Error
Replies: 13
Views: 6765

Re: Cyclos 4 Http 404 Error

Not much information to go on here.

This error means either

a) the cyclos app is not in the directory CATALINA_HOME/webapps/cyclos
b) the cyclos app did not start

if a) is not the problem, you should check CATALINA_HOME/logs/catalina.out for more information about why the app is not starting.
by simonjwoolf
Wed Apr 23, 2014 10:32 am
Forum: Suggestions
Topic: Limitation that only one payment card can be active at once
Replies: 1
Views: 1623

Limitation that only one payment card can be active at once

In Cyclos 3.7.x there was a limitation that users could only have one payment card active at one time. Will this limitation continue in Cyclos 4 or not?

It is likely that we will have systems where it could be useful for the user to have more than one card, so we are eager to find out.
by simonjwoolf
Mon Mar 31, 2014 1:17 pm
Forum: Installation & Configuration issues
Topic: Cyclos Loading Loop on first run
Replies: 6
Views: 3774

Re: Cyclos Loading Loop on first run

Solved! It was a simple file ownership error. Make sure the webapps directory (/cyclos if you go with the suggested default) is owned by tomcat7 (on linux/ubuntu). If you copy or unzip as root or another user (like I did), then run this command after: chown -R tomcat7:tomcat7 /var/lib/tomcat7/webapp...
by simonjwoolf
Mon Mar 31, 2014 12:52 pm
Forum: Installation & Configuration issues
Topic: Cyclos Loading Loop on first run
Replies: 6
Views: 3774

Re: Cyclos Loading Loop on first run

Also wanted to add: I checked the database and all tables were created succesfully.
by simonjwoolf
Mon Mar 31, 2014 12:51 pm
Forum: Installation & Configuration issues
Topic: Cyclos Loading Loop on first run
Replies: 6
Views: 3774

Re: Cyclos Loading Loop on first run

Hi, I'm having the same problem - all installed OK (PC Laptop running Ubuntu 13.10, Java JDK 7, Tomcat 7, PostGres 9.1, 512Mb mem allocated to Tomcat heap, total of 4GB onboard) and according to catalina.out the application starts up OK. But then it hangs on the animated "loading - - - - -"...
by simonjwoolf
Thu Aug 15, 2013 12:30 pm
Forum: SMS Module
Topic: [SMS 1.3] Tied in knots with SMS number conversion
Replies: 0
Views: 3676

[SMS 1.3] Tied in knots with SMS number conversion

Trying to configure SMS
by simonjwoolf
Tue Aug 13, 2013 6:40 am
Forum: Functionality & Features
Topic: Customization
Replies: 2
Views: 2862

Re: Customization

You can try a couple of the companies listed on this page:
http://www.cyclos.org/cyclos-hosting
by simonjwoolf
Tue Aug 13, 2013 6:31 am
Forum: Cyclos Bug - problem reporting
Topic: [Cyclos 3.7.3] accepting Ts & Cs overrides password change
Replies: 1
Views: 3969

[Cyclos 3.7.3] accepting Ts & Cs overrides password change

If an administrator registers a member, in a group with the following settings: 1. Don't send password via email 2. Not an initial group 3. Show terms and conditions 4. Change password on first login then the terms and conditions are shown to the user the first time they log in, but they are *not* r...