Search found 950 matches

by alexandre
Wed Jun 10, 2020 9:45 am
Forum: Bug - problem reporting
Topic: Some ios devices can't log in
Replies: 17
Views: 5810

Re: Some ios devices can't log in

Sorry, we could not reproduce your problem even with the app you already uploaded to the store, it does not seem to be an issue with iOS versions either, we have tested with 13.4, 13.5.1 . We could login successfully with the user you have provided. Currently we don't have any ipad to test. Please i...
by alexandre
Tue Jun 09, 2020 10:11 am
Forum: Bug - problem reporting
Topic: Password not working as admin
Replies: 2
Views: 1563

Re: Password not working as admin

Hi,

you are using the wrong username.
The correct is: irinasopas

regards
by alexandre
Wed Jun 03, 2020 12:01 pm
Forum: Bug - problem reporting
Topic: Some ios devices can't log in
Replies: 17
Views: 5810

Re: Some ios devices can't log in

So it's something related to your customization.
Can you review the steps, and made sure you followed the steps If the manual from the 2.7 package.

Regards
by alexandre
Wed Jun 03, 2020 9:48 am
Forum: Bug - problem reporting
Topic: Some ios devices can't log in
Replies: 17
Views: 5810

Re: Some ios devices can't log in

Hi,

Please check our app with your network.

regards
by alexandre
Wed Jun 03, 2020 9:21 am
Forum: Bug - problem reporting
Topic: Some ios devices can't log in
Replies: 17
Views: 5810

Re: Some ios devices can't log in

Hi,

Can you send the app link to download, so we can test here. Also in what phone, IOS version you are testing?
And what is the version of Cyclos?

Also you can try to use our mobile to connect and check if it work fine.

Regards
by alexandre
Tue Jun 02, 2020 7:17 pm
Forum: Bug - problem reporting
Topic: advertisement field
Replies: 12
Views: 4677

Re: advertisement field

Hi,

It's already fixed.
Now the logged user can manage the field.

Regards
by alexandre
Tue Jun 02, 2020 11:35 am
Forum: Bug - problem reporting
Topic: advertisement field
Replies: 12
Views: 4677

Re: advertisement field

Hi,

I found a problem here.
By default a field named ' TYPE' are being created with the community but it is missing the manage permission.
We will fix it ASAP and made a fix too for the already created communities that don't have an network admin.

Hope this can help you.

Regards
by alexandre
Tue Jun 02, 2020 10:42 am
Forum: Cyclos 4 Communities
Topic: How to use it for LETS? Offers but no Wants or pathway to contact users before paying
Replies: 23
Views: 7599

Re: How to use it for LETS? Offers but no Wants or pathway to contact users before paying

Hi,

Can you try the forgot password option at the login form?
If it is disabled at your community send me the login url and the user email.

regards
by alexandre
Mon Jun 01, 2020 11:47 am
Forum: Cyclos 4 Communities
Topic: How to use it for LETS? Offers but no Wants or pathway to contact users before paying
Replies: 23
Views: 7599

Re: How to use it for LETS? Offers but no Wants or pathway to contact users before paying

Hi,

There is no bug on communities, you just don't have permissions to correct configure these fields.
To get full permissions just ask for a community upgrade:
https://www.cyclos.org/cyclos4communities/upgrade

regards
by alexandre
Mon Jun 01, 2020 11:07 am
Forum: Bug - problem reporting
Topic: advertisement field
Replies: 12
Views: 4677

Re: advertisement field

What is your community URL?

You can ask a community upgrade to have full admin permissions.
https://www.cyclos.org/cyclos4communities/upgrade/

regards
by alexandre
Mon Jun 01, 2020 9:11 am
Forum: Translations
Topic: Variables in Notifications
Replies: 1
Views: 866

Re: Variables in Notifications

Hi,

Sorry it's not possible. We have support only to show user custom fields through the variables/translations.

regards
by alexandre
Mon Jun 01, 2020 9:10 am
Forum: Bug - problem reporting
Topic: Guest can see advertisement custom fields but users didn't
Replies: 2
Views: 1683

Re: Guest can see advertisement custom fields but users didn't

Hi,

The data showed for guest are defined on the system default configuration.

regards
by alexandre
Mon Jun 01, 2020 9:08 am
Forum: Bug - problem reporting
Topic: advertisement field
Replies: 12
Views: 4677

Re: advertisement field

Hi,

Have a look on the User products permissions to check the enabled and visible ad fileds.

Regards