Search found 949 matches

by alexandre
Mon Feb 01, 2021 1:36 pm
Forum: Bug - problem reporting
Topic: Error with "Notification processing"
Replies: 1
Views: 169

Re: Error with "Notification processing"

Hello,

We are monitoring the server and it should be fixed.

Regards
by alexandre
Fri Jan 29, 2021 1:05 pm
Forum: Bug - problem reporting
Topic: BUG - 4G / mobile data can't connect to Cyclos serveur. Wifi is OK
Replies: 3
Views: 268

Re: BUG - 4G / mobile data can't connect to Cyclos serveur. Wifi is OK

Hi, This seems to be a network problem, check with the 4g operator if there is some networks or dns issue to connect with your server. Another thing is that maybe your 4g are working only with IPV6 and your server doesn't support it. Where your Cyclos are hosted? Can you send us a link so we can try...
by alexandre
Fri Jan 22, 2021 10:12 am
Forum: Bug - problem reporting
Topic: Balance problem with unintended self-payment
Replies: 5
Views: 453

Re: Balance problem with unintended self-payment

Hi,

Yes the balance amounts will be corrected with the next release.
This transactions will be removed as they should not be generated.
When the from and to for the generated fee is the same account the transaction is ignored.

regards
by alexandre
Thu Jan 21, 2021 1:47 pm
Forum: Bug - problem reporting
Topic: Balance problem with unintended self-payment
Replies: 5
Views: 453

Re: Balance problem with unintended self-payment

Hi,

We found the problem and will be fixed on the next release.

Thanks for report
by alexandre
Sat Jan 16, 2021 1:28 pm
Forum: Bug - problem reporting
Topic: Balance problem with unintended self-payment
Replies: 5
Views: 453

Re: Balance problem with unintended self-payment

Hi,

It seems to be a configuration problem.

Review all transfer types and fees related to the payment.

If you cannot find the problem, send a db dump to info@cyclos.org

Regards
by alexandre
Tue Jan 05, 2021 9:05 am
Forum: Bug - problem reporting
Topic: System message goes to all operators with same operator group name
Replies: 4
Views: 420

Re: System message goes to all operators with same operator group name

Hi,
Can you inform your Cyclos version?
It is working fine on the latest version, but I can check the bug in your version.
Or you can update your instance to get the fix.
It is fixed since version 4.13.1.

Regards
by alexandre
Mon Jan 04, 2021 4:35 pm
Forum: Cyclos 4 Communities
Topic: Easy invoicing
Replies: 4
Views: 402

Re: Easy invoicing

The problem should be fixed.

Regards
by alexandre
Wed Dec 30, 2020 10:07 am
Forum: Cyclos 4 Communities
Topic: Easy invoicing
Replies: 4
Views: 402

Re: Easy invoicing

Hi,
Can you give more information?

Regards
by alexandre
Wed Dec 30, 2020 10:06 am
Forum: Bug - problem reporting
Topic: System message goes to all operators with same operator group name
Replies: 4
Views: 420

Re: System message goes to all operators with same operator group name

Hi,

Check on the operator group if it has the permission View / send messages
With this permission the operator have access to the user messages.

Regards
by alexandre
Wed Dec 30, 2020 10:00 am
Forum: Bug - problem reporting
Topic: Ad expired - Link
Replies: 1
Views: 229

Re: Ad expired - Link

Hi,

I can reproduce the problem, it will be fixed ASAP.

Thanks for report.

Regards
by alexandre
Wed Dec 16, 2020 1:43 pm
Forum: Bug - problem reporting
Topic: Account Balance Missing In New Frontend
Replies: 1
Views: 311

Re: Account Balance Missing In New Frontend

Hi,

It will be available on the next version.
Thanks for report.

regards
by alexandre
Fri Dec 11, 2020 11:32 am
Forum: Bug - problem reporting
Topic: Account locked after attempt to find reset password link
Replies: 3
Views: 494

Re: Account locked after attempt to find reset password link

Hi,
You should receive an email with a reset instructions.

regards
by alexandre
Fri Dec 11, 2020 11:29 am
Forum: Bug - problem reporting
Topic: Admin password lost
Replies: 5
Views: 402

Re: Admin password lost

Hi,

This is not managed by us, so I cannot reset your password.
Contact Digitekst for suppotr:

https://digitekst.com/support

Regards
by alexandre
Fri Dec 11, 2020 11:25 am
Forum: Bug - problem reporting
Topic: BUG with HTML-Editor
Replies: 2
Views: 433

Re: BUG with HTML-Editor

Hi,

Thanks for inform.
It will be fixed ASAP.

Regards