Search found 70 matches

by trustpay
Fri Jan 05, 2018 7:43 am
Forum: Bug - problem reporting
Topic: API Change password working not well
Replies: 3
Views: 987

Re: API Change password working not well

Hi Alexandre, i use API from PHP library and here's my code: $PasswordService = new Cyclos\PasswordService(); $params = new stdclass(); $params->oldPassword = $old_password; $params->newPassword = $new_password; $params->confirmNewPassword = $confirm_new_password; $params->forceChange = true; $param...
by trustpay
Thu Dec 28, 2017 12:57 am
Forum: Bug - problem reporting
Topic: Products (broker type) can not assign to group set.
Replies: 1
Views: 754

Products (broker type) can not assign to group set.

Hi Cyclos team,

Please help us to check this problem:

Products (broker type) can not assign to group set.

Pls help, Thanks!
by trustpay
Thu Dec 28, 2017 12:46 am
Forum: Suggestions
Topic: Help update some functions
Replies: 1
Views: 862

Help update some functions

Hi Cyclos team,

Please help us update some functions:

1. In menu Authorizations: We need to search Descriptions field. And Export data: Pending, Authorized, Denied, Canceled

2. Create time out for payment authorization (same as request payments).

Thank a lots!
by trustpay
Wed Dec 27, 2017 11:55 pm
Forum: Bug - problem reporting
Topic: API Change password working not well
Replies: 3
Views: 987

API Change password working not well

Hi Cyclos team,

Please help us to check this problem:

We used the API change password since October, 2017 and it work very well.
But 2 or 3 days ago, when we run the API change password, password's status has been changed to "reset" not "active"

Pls help, Thanks!
by trustpay
Fri Dec 01, 2017 11:27 pm
Forum: Bug - problem reporting
Topic: Problem with Group Set
Replies: 1
Views: 646

Problem with Group Set

Dear Cyclos Team, Please help me check this problem: I have mistakenly assign an Product to a group set. How can I unassign (remove) the product from the group set? When I go to Group set -> Tab Product -> I click icon X (remove Product) it not working. And I can't change Group set for a Group. For ...
by trustpay
Sun Nov 19, 2017 11:33 pm
Forum: Bug - problem reporting
Topic: Error when running API and using session
Replies: 4
Views: 1266

Re: Error when running API and using session

Hi, I uploading the permission configuration for Admin and product, please see it For "User list" and "User keywords" we already config at first time, but still error This is User's product link: https://trustbank.asia/trustbank#users.products.list%7Cusers.products.details!id=6277729709576714142 (Th...
by trustpay
Fri Nov 17, 2017 12:43 am
Forum: Bug - problem reporting
Topic: Error when running API and using session
Replies: 4
Views: 1266

Re: Error when running API and using session

Hi,

I attched the Catalina.log as in zip
Please unzip and check it out

And also give me the solution how to fix this error

Many thanks
by trustpay
Mon Nov 13, 2017 6:45 am
Forum: Bug - problem reporting
Topic: Dont have Assign POS button on Mobile APP
Replies: 2
Views: 819

Dont have Assign POS button on Mobile APP

Dear Cyclos team, Please help us to check this problem: We have 2 version of Cyclos installment: - Test environment link: https://center.trustpay.vn/ (this is version with user package is 300 users) - Production link: https://trustbank.asia/ (this is license version) ==> Problem: On Mobile APP at Pr...
by trustpay
Mon Nov 13, 2017 6:31 am
Forum: Bug - problem reporting
Topic: Error when running API and using session
Replies: 4
Views: 1266

Error when running API and using session

Dear Cyclos team, Please help us to check this problem: We have 2 version of Cyclos installment: - Test environment link: https://center.trustpay.vn/ (this is version with user package is 300 users) - Production link: https://trustbank.asia/ (this is license version) ==> Problem: At creating ticket ...
by trustpay
Fri Nov 10, 2017 7:20 am
Forum: Installation & Configuration issues
Topic: Return incorrect URL after running API
Replies: 2
Views: 1170

Return incorrect URL after running API

Dear Cyclos team We have build your Cyclos in 2 version: - Test version is: https://center.trustpay.vn - Production version is: https://trustbank.asia But, when running API at https://trustbank.asia/api, the Request URL always return to: https://center.trustpay.vn/api/xxxxxxxx (please see in attache...
by trustpay
Thu Oct 26, 2017 11:16 pm
Forum: Bug - problem reporting
Topic: System request to change password for running API
Replies: 2
Views: 839

Re: System request to change password for running API

luis wrote:On the password type there is a setting for password expiration.
Probably that is the case.
Thanks for reply!
I was set Login password will be expires after 1 year in Password types. But I still meet this error.
Thanks!
by trustpay
Thu Oct 26, 2017 12:18 am
Forum: Bug - problem reporting
Topic: System request to change password for running API
Replies: 2
Views: 839

System request to change password for running API

Dear Cyclos team, I meet the problem as below: 1. at Sep 21, for global Admin, i change Password and can run API as well 2. At Ocb 26, we meet error, cannot run API any more, the error require us to change Password 3. After changing Password, everything go OK ==> I would to ask the reason why I meet...
by trustpay
Wed Oct 25, 2017 12:07 am
Forum: Bug - problem reporting
Topic: [API] PasswordService->change not working
Replies: 1
Views: 731

[API] PasswordService->change not working

Hi Admin, I am using Cyclos 4.8.5 . When i'm using API PasswordService->change, it return " [message:protected] => Error calling Cyclos service: passwordService.change: NULL_POINTER". Here's my para: stdClass Object ( [oldPassword] => 123456 [newPassword] => 789789 [confirmNewPassword] => 789789 [fo...
by trustpay
Thu Sep 28, 2017 1:10 pm
Forum: Bug - problem reporting
Topic: Customized mobile logo not working
Replies: 5
Views: 1338

Re: Customized mobile logo not working

Please check also the following. When you are not logged in yet into the mobile phone you are still a guest. So then it uses the configuration that is used for guest for that url. If this is your main url, it is probably using the logo of your main configuration. So please go to content > logo's > ...
by trustpay
Wed Sep 27, 2017 11:48 pm
Forum: Bug - problem reporting
Topic: Customized mobile logo not working
Replies: 5
Views: 1338

Re: Customized mobile logo not working

Hi, I tested it on Cyclos 4.8.5 + mobile 2.1 and works fine. After change the logo you need to make sure the mobile is closed at your phone, when you open the mobile it will load the new content. Regards Hi alexandre, Yes, I was closed mobile app at my phone and I was clear cache, data... installed...