Search found 65 matches

by trustpay
Sun Nov 19, 2017 11:33 pm
Forum: Bug - problem reporting
Topic: Error when running API and using session
Replies: 4
Views: 885

Re: Error when running API and using session

Hi, I uploading the permission configuration for Admin and product, please see it For "User list" and "User keywords" we already config at first time, but still error This is User's product link: https://trustbank.asia/trustbank#users.products.list%7Cusers.products.details!id=6277729709576714142 (Th...
by trustpay
Fri Nov 17, 2017 12:43 am
Forum: Bug - problem reporting
Topic: Error when running API and using session
Replies: 4
Views: 885

Re: Error when running API and using session

Hi,

I attched the Catalina.log as in zip
Please unzip and check it out

And also give me the solution how to fix this error

Many thanks
by trustpay
Mon Nov 13, 2017 6:45 am
Forum: Bug - problem reporting
Topic: Dont have Assign POS button on Mobile APP
Replies: 2
Views: 564

Dont have Assign POS button on Mobile APP

Dear Cyclos team, Please help us to check this problem: We have 2 version of Cyclos installment: - Test environment link: https://center.trustpay.vn/ (this is version with user package is 300 users) - Production link: https://trustbank.asia/ (this is license version) ==> Problem: On Mobile APP at Pr...
by trustpay
Mon Nov 13, 2017 6:31 am
Forum: Bug - problem reporting
Topic: Error when running API and using session
Replies: 4
Views: 885

Error when running API and using session

Dear Cyclos team, Please help us to check this problem: We have 2 version of Cyclos installment: - Test environment link: https://center.trustpay.vn/ (this is version with user package is 300 users) - Production link: https://trustbank.asia/ (this is license version) ==> Problem: At creating ticket ...
by trustpay
Fri Nov 10, 2017 7:20 am
Forum: Installation & Configuration issues
Topic: Return incorrect URL after running API
Replies: 2
Views: 819

Return incorrect URL after running API

Dear Cyclos team We have build your Cyclos in 2 version: - Test version is: https://center.trustpay.vn - Production version is: https://trustbank.asia But, when running API at https://trustbank.asia/api, the Request URL always return to: https://center.trustpay.vn/api/xxxxxxxx (please see in attache...
by trustpay
Thu Oct 26, 2017 11:16 pm
Forum: Bug - problem reporting
Topic: System request to change password for running API
Replies: 2
Views: 559

Re: System request to change password for running API

luis wrote:On the password type there is a setting for password expiration.
Probably that is the case.
Thanks for reply!
I was set Login password will be expires after 1 year in Password types. But I still meet this error.
Thanks!
by trustpay
Thu Oct 26, 2017 12:18 am
Forum: Bug - problem reporting
Topic: System request to change password for running API
Replies: 2
Views: 559

System request to change password for running API

Dear Cyclos team, I meet the problem as below: 1. at Sep 21, for global Admin, i change Password and can run API as well 2. At Ocb 26, we meet error, cannot run API any more, the error require us to change Password 3. After changing Password, everything go OK ==> I would to ask the reason why I meet...
by trustpay
Wed Oct 25, 2017 12:07 am
Forum: Bug - problem reporting
Topic: [API] PasswordService->change not working
Replies: 1
Views: 486

[API] PasswordService->change not working

Hi Admin, I am using Cyclos 4.8.5 . When i'm using API PasswordService->change, it return " [message:protected] => Error calling Cyclos service: passwordService.change: NULL_POINTER". Here's my para: stdClass Object ( [oldPassword] => 123456 [newPassword] => 789789 [confirmNewPassword] => 789789 [fo...
by trustpay
Thu Sep 28, 2017 1:10 pm
Forum: Bug - problem reporting
Topic: Customized mobile logo not working
Replies: 5
Views: 861

Re: Customized mobile logo not working

Please check also the following. When you are not logged in yet into the mobile phone you are still a guest. So then it uses the configuration that is used for guest for that url. If this is your main url, it is probably using the logo of your main configuration. So please go to content > logo's > ...
by trustpay
Wed Sep 27, 2017 11:48 pm
Forum: Bug - problem reporting
Topic: Customized mobile logo not working
Replies: 5
Views: 861

Re: Customized mobile logo not working

Hi, I tested it on Cyclos 4.8.5 + mobile 2.1 and works fine. After change the logo you need to make sure the mobile is closed at your phone, when you open the mobile it will load the new content. Regards Hi alexandre, Yes, I was closed mobile app at my phone and I was clear cache, data... installed...
by trustpay
Wed Sep 27, 2017 5:13 am
Forum: Bug - problem reporting
Topic: Customized mobile logo not working
Replies: 5
Views: 861

Customized mobile logo not working

Hi,

I have a problem, pls help me!

I did update new mobile logo but nothing did change in app v2.1. And I try to change background image or color, it's still working. Please help me!

Thanks!!!
by trustpay
Tue Sep 19, 2017 6:19 am
Forum: Bug - problem reporting
Topic: Can't to change Decimal Places number
Replies: 2
Views: 582

Re: Can't to change Decimal Places number

It cannot be changed as you already did some transactions. Regards Thanks for help! And I have a problem, big problem for me, please help me!!! I need to create new currency with Decimal places is 8. But error "Decimal places must be less or equal to 6". I really really need that. Please help me! R...
by trustpay
Fri Sep 15, 2017 1:18 am
Forum: Functionality & Features
Topic: Assign Tokens API (tokenService.assign) does not work
Replies: 3
Views: 776

Re: Assign Tokens API (tokenService.assign) does not work

Hi,

I've assigned permission for Admin and Member as attached picture already, but it's still error
Do I need to do anything more? or assign any permission more?

Thanks for your help
by trustpay
Fri Sep 15, 2017 1:04 am
Forum: Installation & Configuration issues
Topic: Copy Configuration without current data
Replies: 9
Views: 1379

Re: Copy Configuration without current data

hi

I run script again, and it show below error:
<my account>=# delete from users where id in (select id from del_users);
ERROR: update or delete on table "users" violates foreign key constraint "fk_voucher_types_payment_destination_user_id" on table "voucher_types"

Pls help us for this, thank you
by trustpay
Thu Sep 14, 2017 11:33 pm
Forum: Bug - problem reporting
Topic: Error when running API (just sometime meet, not often)
Replies: 1
Views: 463

Error when running API (just sometime meet, not often)

Dear,

When running API, I sometime meet error as attached
Pls check the reason

Many thanks