Search found 65 matches

by trustpay
Thu Oct 18, 2018 12:19 am
Forum: Bug - problem reporting
Topic: Error message display when create a System Account
Replies: 2
Views: 708

Error message display when create a System Account

Hello Cyclos team,

Pls help me check this problem!

I go to System > Account types > Create a System Account > Save

Error message display
Screenshot at Oct 18 10-07-39.png
Screenshot at Oct 18 10-07-39.png (104.05 KiB) Viewed 708 times
Many thanks,
by trustpay
Thu Jul 26, 2018 10:47 pm
Forum: Bug - problem reporting
Topic: [Error] - Accept Ticket
Replies: 3
Views: 1003

Re: [Error] - Accept Ticket

Dear admin,

I were sent 2 file catalina.out log to your email

Many thanks,
by trustpay
Thu Jul 26, 2018 1:05 am
Forum: Bug - problem reporting
Topic: [Error] - Accept Ticket
Replies: 3
Views: 1003

[Error] - Accept Ticket

Hello Cyclos team, We have a problem about Accept Ticket, please help us check it! 1.We create a ticket { "id": "6277729709239058334", "display": "TN10600186211", "transactionNumber": "TN10600186211", "kind": "ticket", "ticketNumber": "iHLzKp6lLvrSZkmFZvsPvGnPRgSnoJG9", "date": "2018-07-26T10:15:57...
by trustpay
Thu Jul 26, 2018 12:26 am
Forum: Bug - problem reporting
Topic: Error parsing JSON
Replies: 2
Views: 640

Re: Error parsing JSON

alexandre wrote:
Fri Jul 20, 2018 10:08 am
Hi,

Seems to be something wrong at your database.
Can you send a dump of the database to info@cyclos.org so we can debug and check the problem.

regards
Hi alexandre,

Thanks for replay.

This bug were be solved.
by trustpay
Fri Jul 20, 2018 4:37 am
Forum: Bug - problem reporting
Topic: Error parsing JSON
Replies: 2
Views: 640

Error parsing JSON

Dear Cyclos team, I have a problem when I config in Admin Network Group I meet error parsing JSON, just only this group. Another group is fine. On my web browser : Chrome: Error parsing JSON: SyntaxError: Unexpected token < in JSON at position 0 Firefox: Error parsing JSON: SyntaxError: JSON.parse: ...
by trustpay
Fri May 25, 2018 10:31 am
Forum: Bug - problem reporting
Topic: Can't build the application for iOS v2.3.1
Replies: 0
Views: 514

Can't build the application for iOS v2.3.1

Dear Cyclos Team,

We were sure-fully to did exactly as in file "cyclos-mobile-reference.pdf". But we meet a problem when we build the application for iOS (Android so very well). Please help us to check this problem!
photo_2018-05-25_12-08-39.jpg
photo_2018-05-25_12-08-39.jpg (248.34 KiB) Viewed 511 times
Thank you so much!
by trustpay
Mon Mar 12, 2018 4:08 am
Forum: Bug - problem reporting
Topic: About API update user
Replies: 1
Views: 484

About API update user

Hi Cyclos team,

Currently, i need to update information of user, by using API (PHP library), but i dont know how to use its, pls give me full example code to use this api

Pls help, Thanks!
by trustpay
Thu Mar 01, 2018 4:49 am
Forum: Installation & Configuration issues
Topic: Return incorrect URL after running API
Replies: 2
Views: 821

Re: Return incorrect URL after running API

Dear Trustpay, Probably you copied the database from the test instance to the production version when you were ready setting up the system. Is this indeed the case? Hopefully the fix for this is very easy, can you first have a look at your default configuration, so you go system > configurations > ...
by trustpay
Fri Jan 05, 2018 7:49 am
Forum: Suggestions
Topic: Create currency with decimal places is 9
Replies: 1
Views: 491

Create currency with decimal places is 9

Hi Cyclos Team,

We need to create new currency with Decimal places is 9. But error "Decimal places must be less or equal to 6". I really really need that. Please help us update this functions!

Regards!
by trustpay
Fri Jan 05, 2018 7:43 am
Forum: Bug - problem reporting
Topic: API Change password working not well
Replies: 3
Views: 684

Re: API Change password working not well

Hi Alexandre, i use API from PHP library and here's my code: $PasswordService = new Cyclos\PasswordService(); $params = new stdclass(); $params->oldPassword = $old_password; $params->newPassword = $new_password; $params->confirmNewPassword = $confirm_new_password; $params->forceChange = true; $param...
by trustpay
Thu Dec 28, 2017 12:57 am
Forum: Bug - problem reporting
Topic: Products (broker type) can not assign to group set.
Replies: 1
Views: 541

Products (broker type) can not assign to group set.

Hi Cyclos team,

Please help us to check this problem:

Products (broker type) can not assign to group set.

Pls help, Thanks!
by trustpay
Thu Dec 28, 2017 12:46 am
Forum: Suggestions
Topic: Help update some functions
Replies: 1
Views: 512

Help update some functions

Hi Cyclos team,

Please help us update some functions:

1. In menu Authorizations: We need to search Descriptions field. And Export data: Pending, Authorized, Denied, Canceled

2. Create time out for payment authorization (same as request payments).

Thank a lots!
by trustpay
Wed Dec 27, 2017 11:55 pm
Forum: Bug - problem reporting
Topic: API Change password working not well
Replies: 3
Views: 684

API Change password working not well

Hi Cyclos team,

Please help us to check this problem:

We used the API change password since October, 2017 and it work very well.
But 2 or 3 days ago, when we run the API change password, password's status has been changed to "reset" not "active"

Pls help, Thanks!
by trustpay
Fri Dec 01, 2017 11:27 pm
Forum: Bug - problem reporting
Topic: Problem with Group Set
Replies: 1
Views: 448

Problem with Group Set

Dear Cyclos Team, Please help me check this problem: I have mistakenly assign an Product to a group set. How can I unassign (remove) the product from the group set? When I go to Group set -> Tab Product -> I click icon X (remove Product) it not working. And I can't change Group set for a Group. For ...