Search found 121 matches
- Tue May 29, 2018 7:07 pm
- Forum: Bug - problem reporting
- Topic: Class$S2403 error
- Replies: 5
- Views: 2065
Re: Class$S2403 error
Cyclos 4.8.5
- Tue May 29, 2018 3:19 pm
- Forum: Bug - problem reporting
- Topic: Class$S2403 error
- Replies: 5
- Views: 2065
Class$S2403 error
Hi, We received a message from a broker telling us that after creating a new access client to an user, they received this error message. Ocorreu um erro inesperado durante o processamento da sua solicitação: (this means comething like this in English: it occured an unexpected error while processing ...
- Wed May 16, 2018 6:23 am
- Forum: Suggestions
- Topic: Alert message when loging in to cyclos
- Replies: 1
- Views: 1129
Alert message when loging in to cyclos
Hi, It would be good to have the chance to show an alert/advertise message when users login to cyclos like a pop up or an entrance page. This way, we could communicate important things to our users. I know that we have the chance to define the content of first page when users login. But this doesn't...
- Wed Apr 25, 2018 4:31 am
- Forum: Installation & Configuration issues
- Topic: Error when trying to pay a ticket
- Replies: 1
- Views: 988
Re: Error when trying to pay a ticket
I have found the reason of this error.
It was connected to a misconfiguration of the product that was being paid by the ticket. In product applied to channels I hadn't selected access main web (versions 4.8.5 and below) or easy invoice or ticket in v. 4.9.0 or above.
It was connected to a misconfiguration of the product that was being paid by the ticket. In product applied to channels I hadn't selected access main web (versions 4.8.5 and below) or easy invoice or ticket in v. 4.9.0 or above.
- Tue Apr 24, 2018 11:15 am
- Forum: Installation & Configuration issues
- Topic: Error when trying to pay a ticket
- Replies: 1
- Views: 988
Error when trying to pay a ticket
Hi, I've searched by an answer in the forum, but I didn't find anything similar to our problem. We are using cyclos 4.9.2. We can generate tickets. When the payer wants to pay a ticket, after inserting the password and clicking Access, we receive an error message. Translating to english is something...
- Wed Jan 24, 2018 10:01 am
- Forum: Installation & Configuration issues
- Topic: Can a broker have his own user account?
- Replies: 0
- Views: 1062
Can a broker have his own user account?
In the past, we could give to an user a broker product. That was changed by Cyclos, because there were some problems. I would like to know if I can give to a broker a user product, so he can have is own cyclos account where he receives and makes payments ans save is own money. Or should I create a b...
- Tue Jan 23, 2018 1:26 pm
- Forum: Suggestions
- Topic: Import csv as system records
- Replies: 0
- Views: 1209
Import csv as system records
Hi,
I find very useful to allow the import of of csv files as system records. We could use this feature to import files concerning PEP and files sent by central bank with names and other data of people to deal with high diligence.
I find very useful to allow the import of of csv files as system records. We could use this feature to import files concerning PEP and files sent by central bank with names and other data of people to deal with high diligence.
- Fri Jan 19, 2018 7:18 pm
- Forum: Cyclos 4 mobile
- Topic: Mobile 2.02 does not work with Jelastic
- Replies: 3
- Views: 1572
Re: Mobile 2.02 does not work with Jelastic
We had the same problem.
We was a wrong configuration of our SSL certificate.
We was a wrong configuration of our SSL certificate.
- Fri Jan 19, 2018 7:03 pm
- Forum: Installation & Configuration issues
- Topic: Export / Import configuration
- Replies: 3
- Views: 1695
Re: Export / Import configuration
I think that the last post is out of topic. However, my reply is to the last post. I have the same problem. In my case, it seems that is something connected to SSL. I just don't know what... We have SSL in our productive instance ( of course! ). When we try to connect cyclos app to our productive in...
- Fri Jan 19, 2018 6:32 pm
- Forum: Installation & Configuration issues
- Topic: More than one identifier for transactions
- Replies: 1
- Views: 1012
More than one identifier for transactions
Hi, For security reasons, in cyclos wiki, you advise cyclos 4 PRO licensees to avoid using users username as login credentials and also as user identifier in transactions. We agree with this too, so we start changing our system to work with username only as login credentials and we created a new pro...
- Thu Jan 07, 2016 12:49 pm
- Forum: Suggestions
- Topic: Choosing status of users to send messages
- Replies: 0
- Views: 5635
Choosing status of users to send messages
Hello, Today I sent a message to 4 groups of cyclos customers. I used the feature of mailing list of cyclos and chose the 4 groups that should receive the message. However, that message should only be seen by active and blocked status users. But there is no option to do this choice of user status. S...
- Mon Oct 26, 2015 8:43 am
- Forum: Suggestions
- Topic: Brokers and comissions
- Replies: 0
- Views: 3670
Brokers and comissions
Hi, Nowadays, Cyclos only allows to pay comissions of transactions to the main broker of an user. I would like Cyclos to have the possibility to pay percentages to more than one broker. Example: I could pay 10% to the broker that invited the merchant to be our customer and 10% to the POS developer t...
- Fri Jul 31, 2015 5:20 am
- Forum: Bug - problem reporting
- Topic: Cyclos 4.4 - scheduled payment
- Replies: 1
- Views: 2314
Cyclos 4.4 - scheduled payment
Hi After upgrading to cyclos 4.4, when a user makes a scheduled payment, he cannot make another payment, because cyclos will tell him that it is needed some time between transactions. However, this message is shown even hours or days after the first scheduled payment. It seems that it is needed the ...
- Mon Apr 20, 2015 9:23 am
- Forum: Suggestions
- Topic: Copy products and groups
- Replies: 0
- Views: 3283
Copy products and groups
It would be great to have the ability to copy groups, products and even networks when creating a new one. Then, we would change only small things. It would grant more speed configuring the system and less mistakes.
- Mon Apr 20, 2015 9:13 am
- Forum: Suggestions
- Topic: Documents page
- Replies: 0
- Views: 3323
Documents page
Hello, It is a good feature to have a documents page inside cyclos as you already have. My suggestion is to allow that, when user is seeing that page, the documents are organized by categories. You have already created categories to organize documents in administration side and to associate document...