Search found 121 matches

by jar
Tue May 29, 2018 7:07 pm
Forum: Bug - problem reporting
Topic: Class$S2403 error
Replies: 5
Views: 2065

Re: Class$S2403 error

Cyclos 4.8.5
by jar
Tue May 29, 2018 3:19 pm
Forum: Bug - problem reporting
Topic: Class$S2403 error
Replies: 5
Views: 2065

Class$S2403 error

Hi, We received a message from a broker telling us that after creating a new access client to an user, they received this error message. Ocorreu um erro inesperado durante o processamento da sua solicitação: (this means comething like this in English: it occured an unexpected error while processing ...
by jar
Wed May 16, 2018 6:23 am
Forum: Suggestions
Topic: Alert message when loging in to cyclos
Replies: 1
Views: 1129

Alert message when loging in to cyclos

Hi, It would be good to have the chance to show an alert/advertise message when users login to cyclos like a pop up or an entrance page. This way, we could communicate important things to our users. I know that we have the chance to define the content of first page when users login. But this doesn't...
by jar
Wed Apr 25, 2018 4:31 am
Forum: Installation & Configuration issues
Topic: Error when trying to pay a ticket
Replies: 1
Views: 988

Re: Error when trying to pay a ticket

I have found the reason of this error.
It was connected to a misconfiguration of the product that was being paid by the ticket. In product applied to channels I hadn't selected access main web (versions 4.8.5 and below) or easy invoice or ticket in v. 4.9.0 or above.
by jar
Tue Apr 24, 2018 11:15 am
Forum: Installation & Configuration issues
Topic: Error when trying to pay a ticket
Replies: 1
Views: 988

Error when trying to pay a ticket

Hi, I've searched by an answer in the forum, but I didn't find anything similar to our problem. We are using cyclos 4.9.2. We can generate tickets. When the payer wants to pay a ticket, after inserting the password and clicking Access, we receive an error message. Translating to english is something...
by jar
Wed Jan 24, 2018 10:01 am
Forum: Installation & Configuration issues
Topic: Can a broker have his own user account?
Replies: 0
Views: 1062

Can a broker have his own user account?

In the past, we could give to an user a broker product. That was changed by Cyclos, because there were some problems. I would like to know if I can give to a broker a user product, so he can have is own cyclos account where he receives and makes payments ans save is own money. Or should I create a b...
by jar
Tue Jan 23, 2018 1:26 pm
Forum: Suggestions
Topic: Import csv as system records
Replies: 0
Views: 1209

Import csv as system records

Hi,

I find very useful to allow the import of of csv files as system records. We could use this feature to import files concerning PEP and files sent by central bank with names and other data of people to deal with high diligence.
by jar
Fri Jan 19, 2018 7:18 pm
Forum: Cyclos 4 mobile
Topic: Mobile 2.02 does not work with Jelastic
Replies: 3
Views: 1572

Re: Mobile 2.02 does not work with Jelastic

We had the same problem.
We was a wrong configuration of our SSL certificate.
by jar
Fri Jan 19, 2018 7:03 pm
Forum: Installation & Configuration issues
Topic: Export / Import configuration
Replies: 3
Views: 1695

Re: Export / Import configuration

I think that the last post is out of topic. However, my reply is to the last post. I have the same problem. In my case, it seems that is something connected to SSL. I just don't know what... We have SSL in our productive instance ( of course! ). When we try to connect cyclos app to our productive in...
by jar
Fri Jan 19, 2018 6:32 pm
Forum: Installation & Configuration issues
Topic: More than one identifier for transactions
Replies: 1
Views: 1012

More than one identifier for transactions

Hi, For security reasons, in cyclos wiki, you advise cyclos 4 PRO licensees to avoid using users username as login credentials and also as user identifier in transactions. We agree with this too, so we start changing our system to work with username only as login credentials and we created a new pro...
by jar
Thu Jan 07, 2016 12:49 pm
Forum: Suggestions
Topic: Choosing status of users to send messages
Replies: 0
Views: 5635

Choosing status of users to send messages

Hello, Today I sent a message to 4 groups of cyclos customers. I used the feature of mailing list of cyclos and chose the 4 groups that should receive the message. However, that message should only be seen by active and blocked status users. But there is no option to do this choice of user status. S...
by jar
Mon Oct 26, 2015 8:43 am
Forum: Suggestions
Topic: Brokers and comissions
Replies: 0
Views: 3670

Brokers and comissions

Hi, Nowadays, Cyclos only allows to pay comissions of transactions to the main broker of an user. I would like Cyclos to have the possibility to pay percentages to more than one broker. Example: I could pay 10% to the broker that invited the merchant to be our customer and 10% to the POS developer t...
by jar
Fri Jul 31, 2015 5:20 am
Forum: Bug - problem reporting
Topic: Cyclos 4.4 - scheduled payment
Replies: 1
Views: 2314

Cyclos 4.4 - scheduled payment

Hi After upgrading to cyclos 4.4, when a user makes a scheduled payment, he cannot make another payment, because cyclos will tell him that it is needed some time between transactions. However, this message is shown even hours or days after the first scheduled payment. It seems that it is needed the ...
by jar
Mon Apr 20, 2015 9:23 am
Forum: Suggestions
Topic: Copy products and groups
Replies: 0
Views: 3283

Copy products and groups

It would be great to have the ability to copy groups, products and even networks when creating a new one. Then, we would change only small things. It would grant more speed configuring the system and less mistakes.
by jar
Mon Apr 20, 2015 9:13 am
Forum: Suggestions
Topic: Documents page
Replies: 0
Views: 3323

Documents page

Hello, It is a good feature to have a documents page inside cyclos as you already have. My suggestion is to allow that, when user is seeing that page, the documents are organized by categories. You have already created categories to organize documents in administration side and to associate document...