Search found 197 matches

by Joan
Fri Dec 29, 2017 8:20 am
Forum: Cyclos 4 Communities
Topic: Can´t register new members
Replies: 7
Views: 2057

Re: Can´t register new members

Hi Commonomia,
Thanks for your info.
We still with the problem.
¡Saludos y feliz 2018 desde Barcelona!
by Joan
Thu Dec 28, 2017 10:50 am
Forum: Cyclos 4 Communities
Topic: Can´t register new members
Replies: 7
Views: 2057

Re: Can´t register new members

Hi, We have the same problem. New users are not validated. Neither manually (as admin). Remain as pending users. After click on validation link (automatic email for validate the new user), the system shows the message: There was an unexpected error during the processing of your request. org.cyclos.m...
by Joan
Tue Nov 28, 2017 8:09 am
Forum: Cyclos 4 Communities
Topic: System e-mails now without links
Replies: 1
Views: 793

Re: System e-mails now without links

Now works OK again!
Thanks and kind regards!
by Joan
Mon Nov 20, 2017 10:59 am
Forum: Cyclos 4 Communities
Topic: System e-mails now without links
Replies: 1
Views: 793

System e-mails now without links

Hello guys, When a payment has been made or an ads has expired or when a new user has been registered,...etc, the system send an automatic e-mail with the link related. For a few days, these e-mails are sent without this link (the text is ok but the link is broken). We can do something or it's a pro...
by Joan
Mon Jul 03, 2017 9:01 am
Forum: Cyclos 4 Communities
Topic: URL redirect does not work (Request to the Cyclos admin)
Replies: 2
Views: 1114

Re: URL redirect does not work (Request to the Cyclos admin)

Dear Roder,
Ok! I have transferred your information to our domain provider.
Many thanks for your fast and full suport!
by Joan
Thu Jun 29, 2017 6:48 am
Forum: Cyclos 4 mobile
Topic: Pay by Barcode
Replies: 7
Views: 1792

Re: Pay by Barcode

I'm sorry, i can't help you about this.
Kind regards.
by Joan
Sat Jun 24, 2017 8:54 am
Forum: Cyclos 4 mobile
Topic: No permission to loggin with the app
Replies: 6
Views: 1512

Re: No permission to loggin with the app

I understand that your APP has never worked.
Maybe a problem in Products:
User configuration -> Products -> Users -> Product details (see here Product channels and Identification methods are enabled for APP and users respectively).
After, apply this product to your group/s.
by Joan
Thu Jun 22, 2017 6:47 pm
Forum: Cyclos 4 mobile
Topic: No permission to loggin with the app
Replies: 6
Views: 1512

Re: No permission to loggin with the app

Before it worked OK?
Runnig OK on Android?
Maybe problem appears with the last version launched last May?
You can try a re-index users to update last values:
Users management -> Bulk actions -> Re-index
by Joan
Thu Jun 22, 2017 6:33 pm
Forum: Bug - problem reporting
Topic: There are no possible payment types to receive this payment?
Replies: 6
Views: 1527

Re: There are no possible payment types to receive this paym

Dear Rudolf, As you know, Cyclos 4 Communities versions are automatically updated. As admin, It's nowhere indicated at network. The current version is 4.7.2, see -> https://www.cyclos.org/faq/ (fifth question) For know the last launched version and her features is good to subscribe to Cyclos newslet...
by Joan
Thu Jun 22, 2017 6:46 am
Forum: Bug - problem reporting
Topic: There are no possible payment types to receive this payment?
Replies: 6
Views: 1527

Re: There are no possible payment types to receive this paym

Hi Rudolf,

When Cyclos launches a new version or when there are problems that only affect some users it's advisable to perform a re-index.

Best wishes from Catalonia.
by Joan
Wed Jun 21, 2017 9:26 am
Forum: Bug - problem reporting
Topic: There are no possible payment types to receive this payment?
Replies: 6
Views: 1527

Re: There are no possible payment types to receive this paym

Hi everybody,

You can try a reindex users to update last values:
Users management -> Bulk actions -> Re-index

Best regards.
by Joan
Wed Jun 21, 2017 9:12 am
Forum: Cyclos 4 mobile
Topic: Pay by Barcode
Replies: 7
Views: 1792

Re: Pay by Barcode

Hi Stuart,

System configuration -> User identification methods (here create a simbolic type and choose Barcode).
After go to the User configuration -> Products -> Products details (here enabled POS payments and Barcode on User identification methods).

Best regards.
by Joan
Wed Jun 21, 2017 8:51 am
Forum: Cyclos 4 mobile
Topic: No permission to loggin with the app
Replies: 6
Views: 1512

Re: No permission to loggin with the app

Hi Sonantes,

Be sure that your Mobil Channel is enabled:
Configuration details -> Channels -> App mobil -> Channel configuration details (see here if all parameters are OK)

You can try also uninstall APP and reinstall it in your mobile.

Salutations.
by Joan
Wed Jun 21, 2017 8:27 am
Forum: Cyclos 4 mobile
Topic: Incorrect APP message
Replies: 0
Views: 724

Incorrect APP message

Hi,
When push on the APP Show QR code button, appears this message (whith the user QR code): For receiving payments, please ask client to open his/her Mobile app and select:<br>Payment > Scan QR / Barcode
I think i'd have to say something like To pay show this code to the seller

Best regards.
by Joan
Mon Jun 12, 2017 7:36 am
Forum: Suggestions
Topic: QR code options in Cyclos 4.7.2 and Cyclos 4.8
Replies: 3
Views: 2983

Re: QR code options in Cyclos 4.7.2 and Cyclos 4.8

Hi again,
With the last mobile version running OK.
Problem solved!