Search found 1376 matches

by admin
Tue Mar 26, 2019 2:49 pm
Forum: Installation & Configuration issues
Topic: Delete Operators
Replies: 6
Views: 1912

Re: Delete Operators

Make sure 'Manage operators' is selected in the product of the member
by admin
Tue Mar 26, 2019 1:52 pm
Forum: Scripting & Webservices issues
Topic: Cyclos and PSD2
Replies: 1
Views: 1226

Re: Cyclos and PSD2

All features described by PSD2 are available in Cyclos. With account operations, and the tickets. It is also available via the API.
Compliance of PSD2 will be available in one of the next versions.
by admin
Tue Mar 26, 2019 1:48 pm
Forum: Installation & Configuration issues
Topic: Delete Operators
Replies: 6
Views: 1912

Re: Delete Operators

It works exactly the same as the management of users (by broker, admin)
There are options to disable and remove (see image)
by admin
Tue Mar 19, 2019 2:20 pm
Forum: Scripting & Webservices issues
Topic: Perform Batch Payments by REST API
Replies: 2
Views: 1332

Re: Perform Batch Payments by REST API

Bulk import is currently not available in the REST API, you could perform a bulk action making payments one by one. You can also use the RPC API this way: Send a POST to <cyclos-root>/web-rpc/import/upload, sending the regular authentication headers (for example, basic auth or Session-Token / Access...
by admin
Wed Jan 09, 2019 12:52 pm
Forum: Bug - problem reporting
Topic: Class$S2403 error
Replies: 5
Views: 1868

Re: Class$S2403 error

It looks to be an environment issue. Problems like this are often related to memory settings. Here is some documentation on that: https://documentation.cyclos.org/4.11/cyclos-reference/installation-adjustments.html#d0e445 You could increase the -Xmx512m to 1 Gb. The -XX:MaxPermSize= settings is not ...
by admin
Mon Jan 07, 2019 8:47 am
Forum: Installation & Configuration issues
Topic: Deletion of records type file and Amazon S3
Replies: 1
Views: 929

Re: Deletion of records type file and Amazon S3

Cyclos uses the same code for instructions to save files to S3 as the database.
So yes, the files are removed at the S3 location when the record containing a file is removed.
by admin
Mon Jan 07, 2019 8:43 am
Forum: Suggestions
Topic: Suggestion of OTP design improvement
Replies: 1
Views: 1017

Re: Suggestion of OTP design improvement

We will look if we can improve it.
Thanks for the suggestion.
by admin
Wed Dec 19, 2018 1:15 pm
Forum: Suggestions
Topic: Customer name field character limit
Replies: 2
Views: 1183

Re: Customer name field character limit

We will make it 200 characters in the next version 4.11.3
This version will come out in the second half of January 2019
by admin
Tue Nov 27, 2018 1:44 pm
Forum: Bug - problem reporting
Topic: Cyclos captcha problem
Replies: 4
Views: 1564

Re: Cyclos Kaptcha problem

You can define the Kaptcha setitngs in the cyclos.properties file
by admin
Tue Nov 27, 2018 1:21 pm
Forum: Bug - problem reporting
Topic: custom transaction field not selectable in app
Replies: 3
Views: 1241

Re: custom transaction field not selectable in app

Hi,

This is a problem with the Android webview component that has been solved in newer versions.
We will try to implement a work around that solves it.
by admin
Mon Nov 26, 2018 12:32 pm
Forum: Bug - problem reporting
Topic: custom transaction field not selectable in app
Replies: 3
Views: 1241

Re: custom transaction field not selectable in app

Hi, We tested this with mobile version 2.5 and Cyclos 4.11.1 and could not reproduce the issue. Can you check it works well at he Web interface? Did you try it on more mobile phones? Can you give use the phone specs and android/iOS versions of the phones that show the problem? If you can send a scre...
by admin
Wed Nov 21, 2018 1:27 pm
Forum: Bug - problem reporting
Topic: Error inviting people to be users
Replies: 3
Views: 1215

Re: Error inviting people to be users

Hi,

Make sure that in the product of the user you have at least 1 in the option: Messages & Notifications > Maximum message recipients
by admin
Thu Nov 08, 2018 2:24 pm
Forum: Bug - problem reporting
Topic: ticket bug?
Replies: 2
Views: 1054

Re: ticket bug?

Hi,

The API for the tickets changed indeed in Cyclos 4.10. There is now more standard and secure 3 confirmation.
This is explained in the wiki: https://wiki4.cyclos.org/index.php/Easy ... uick_steps
by admin
Wed Nov 07, 2018 4:51 pm
Forum: Bug - problem reporting
Topic: Configurations are needed to individual products
Replies: 2
Views: 1090

Re: Configurations are needed to individual products

Hi, Can you tell us what version of Cyclos you are running? A configuration can only be bound to groups, not directly to products. That said, we think it should work. When a notification is sent it should send the message in the language that is bound to the group of the receiving user (via the conf...
by admin
Thu Jul 26, 2018 9:28 am
Forum: Bug - problem reporting
Topic: [Error] - Accept Ticket
Replies: 3
Views: 2046

Re: [Error] - Accept Ticket

We had a look but could not find any issue.
Could use sand us the stack trace of the catalina.out log? (including the log that generates the error))