Search found 108 matches

by barry
Wed Jul 11, 2018 4:11 pm
Forum: Suggestions
Topic: External Payment
Replies: 0
Views: 762

External Payment

Hi Admin, The Cyclos mobile app is one of the best payment channels i have come across. But I think that just as Accounts, Payment, Payment requests, Vouchers and the rest have their own "tab or icon" on the mobile app so should External payment. I have followed the instructions and configured the e...
by barry
Wed Apr 25, 2018 6:50 pm
Forum: Bug - problem reporting
Topic: Request Payment Error
Replies: 4
Views: 912

Re: Request Payment Error

The error still persist. See the error log below, Thanks. Java error details org.cyclos.model.UnexpectedDataAccessException: javax.persistence.PersistenceException: Exception [EclipseLink-4002] (Eclipse Persistence Services - 2.7.0.v20170811-d680af5): org.eclipse.persistence.exceptions.DatabaseExcep...
by barry
Tue Apr 24, 2018 9:41 am
Forum: Bug - problem reporting
Topic: Request Payment Error
Replies: 4
Views: 912

Re: Request Payment Error

It is a self hosted Cyclos version 4.9.2
by barry
Mon Apr 16, 2018 9:05 am
Forum: Bug - problem reporting
Topic: Request Payment Error
Replies: 4
Views: 912

Request Payment Error

Hi Admin,

Initiating a Payment Request returns this error; "There was an error while accessing the database",

Is this a bug?

Thanks
Barry
by barry
Thu Apr 05, 2018 9:41 am
Forum: Cyclos 4 mobile
Topic: How To Configure App To Show New Features
Replies: 0
Views: 666

How To Configure App To Show New Features

Hello Admin,

Kindly point me to documents showing how to configure my Cyclos to show the new Cyclos 4 mobile app features.

Thanks
by barry
Fri Mar 02, 2018 7:36 am
Forum: Bug - problem reporting
Topic: Scan QR / Barcode Shuts Mobile App
Replies: 0
Views: 608

Scan QR / Barcode Shuts Mobile App

Hi Admin, I am using Cyclos 4.9.1 and mobile app version 2.2.1 and I have noted the following issues. 1. Any activity involving the use of the QR/Barcode scanner shuts down the mobile app. These include; a. Making QR paymentS b. Redeeming vouchers 2. External payment does not work on the mobile chan...
by barry
Fri Mar 02, 2018 7:30 am
Forum: Cyclos 4 mobile
Topic: Scan QR / Barcode Shuts Mobile App
Replies: 1
Views: 690

Scan QR / Barcode Shuts Mobile App

Hi Admin, I am using Cyclos 4.9.1 and mobile app version 2.2.1 and I have noted the following issues. 1. Any activity involving the use of the QR/Barcode scanner shuts down the mobile app. These include; a. Making QR paymentS b. Redeeming vouchers 2. External payment does not work on the mobile chan...
by barry
Sun Jan 21, 2018 5:09 am
Forum: Installation & Configuration issues
Topic: Test Email Script
Replies: 2
Views: 792

Re: Test Email Script

Hi, I hope this mail finds you well. I have the same issue, mails sent from within Cyclos never arrives. Reading from your last post on the issue, it kind of self-resolved. Mine has persisted for sometime now. I have upgraded to 4.9 and i am still faced with the issue. I am not sure how you can help...
by barry
Tue Jan 09, 2018 11:36 am
Forum: Cyclos 4 mobile
Topic: Paypal Integration Not Showing In Mobile App
Replies: 0
Views: 541

Paypal Integration Not Showing In Mobile App

Hi Admin,

I would like to understand why PayPal top-up does not show in the mobile app even though during the integration there is that option.

Thanks
Barry
by barry
Tue Nov 21, 2017 4:33 pm
Forum: Installation & Configuration issues
Topic: Registration Returns Both Successful and Failed Registration
Replies: 1
Views: 629

Re: Registration Returns Both Successful and Failed Registra

Hi Admin, Kindly assist with the above SMS issue. We have a test environment at https://titanps.mycashbox.org/play and a live environment at https://titanps.mycashbox.org. The sms registration work well on the test environment but the live environment returns a successful registration followed immed...
by barry
Sun Nov 19, 2017 3:21 am
Forum: Installation & Configuration issues
Topic: Registration Returns Both Successful and Failed Registration
Replies: 1
Views: 629

Registration Returns Both Successful and Failed Registration

Hi Admin,

We are experiencing a peculiar sms registration issue.

When a user registers via sms, a successful registration sms is sent followed immediately with a failed sms registration. User is unable to login.

What could be the issue?

Can you assist?

Thanks
Barry
by barry
Mon Nov 13, 2017 9:07 am
Forum: Scripting & Webservices issues
Topic: Paypal Integration Throwing Custom Script Execution Error
Replies: 2
Views: 740

Re: Paypal Integration Throwing Custom Script Execution Erro

Hi Admin, The issue still persist. I read through a similar issue reported here and I tried following the solutions but nothing happened. I use version 4.8.5 and my logs are displayed below for your assistance. org.cyclos.model.system.scripts.CustomScriptException: Error invoking the custom script C...
by barry
Sun Nov 12, 2017 6:03 am
Forum: Scripting & Webservices issues
Topic: Paypal Integration Throwing Custom Script Execution Error
Replies: 2
Views: 740

Paypal Integration Throwing Custom Script Execution Error

Hi Admin, I set up a Paypal Sandbox integration and it is working fine. I follow same steps to setup on another Cyclos installation and when I login as a user with permission to perform such transactions, I get the error message below" "A custom script execution has caused an error. Please, contact ...
by barry
Mon Oct 30, 2017 10:11 am
Forum: Cyclos 4 mobile
Topic: Can't Uploaded Signed and Zipaligned APK to Play Store
Replies: 0
Views: 586

Can't Uploaded Signed and Zipaligned APK to Play Store

Hi Admin, I am finding it very difficult to upload my Cyclos Mobile version 2.1 to the Play Store. Below is the error message: "You uploaded an APK signed with a certificate that expires too soon". I don't think a 100 years is too soon. I have followed step by step the approach in the cyclos-mobile-...