Search found 26 matches

by dman
Fri Aug 18, 2017 12:56 pm
Forum: Bug - problem reporting
Topic: PostgreSQL error
Replies: 0
Views: 678

PostgreSQL error

Hi, We are getting the following error on the DB WARNING: there is no transaction in progress ERROR: column "app_version" of relation "application" already exists STATEMENT: alter table application add column app_version varchar(255) ERROR: current transaction is aborted, commands ignored until end ...
by dman
Wed Jul 19, 2017 2:39 am
Forum: Cyclos 4 mobile
Topic: How to hardcode our URL into mobile app?
Replies: 1
Views: 769

How to hardcode our URL into mobile app?

I have customized the mobile app according to the instructions but I still get the Cyclos splash page asking for our website's url. Is it possible to hardcosde that into the app so that it just opens to our site?
Screenshot_20170718-184914[1].png
Screenshot_20170718-184914[1].png (113.74 KiB) Viewed 767 times
by dman
Sun Jul 16, 2017 9:59 pm
Forum: Bug - problem reporting
Topic: SMS Sending Failure
Replies: 0
Views: 655

SMS Sending Failure

SMS is not working. I have tried with several carriers including nexmo and copying and pasting the code from the https://www.cyclos.org/wiki4/index.php/SMS_quick_steps#Define_outbound_SMS_settings_in_the_configuration SMS Quick Steps, replacing my API Key and secret. All I get is the following usele...
by dman
Tue Jul 11, 2017 12:40 am
Forum: Bug - problem reporting
Topic: Mobil App - POS Preventing Login
Replies: 1
Views: 659

Mobil App - POS Preventing Login

When using the mobile app we are no longer able to login. Getting an internal server error with message: (When I click on settings in the mobile app) The URL cannot be changed because POS Mode is enabled. Please login as user and go to configuration and disable POS. I do not see anywhere to "Disable...
by dman
Sun Jul 09, 2017 9:55 pm
Forum: Bug - problem reporting
Topic: Cyclos sending plain text emails
Replies: 2
Views: 849

Re: Cyclos sending plain text emails

You can see in the picture that Cyclos is sending a plain text email.
by dman
Sun Jul 09, 2017 7:17 pm
Forum: Bug - problem reporting
Topic: Cyclos sending plain text emails
Replies: 2
Views: 849

Cyclos sending plain text emails

Hi, It seems that Cyclos is omitting the content type in email messages. When receiving email it is in plain text and we are seeing all the HTML tags. From the help file at our mail forwarding service Text vs. HTML messages By default, Easy-SMTP will treat all incoming messages a plain text unless H...
by dman
Mon Jul 03, 2017 5:54 pm
Forum: Installation & Configuration issues
Topic: Location of WAR file in Tomcat Docker container?
Replies: 0
Views: 813

Location of WAR file in Tomcat Docker container?

I need to know the location of the WAR file so I can copy it out out and transfer it to our Jelastic install. Can anyone help? I have searched and searched. It is not in the tomcat/webapps directory. Any help would be much appreciated.
by dman
Wed Jun 21, 2017 2:53 pm
Forum: Installation & Configuration issues
Topic: SSL Implementation is the last issue
Replies: 1
Views: 697

Re: SSL Implementation is the last issue

Does anybody know what flavor of Linux the Docker container of Cyclos is built on? I want to install Apache on it but apt-get doesn't work and neither does yum.
by dman
Tue Jun 20, 2017 4:21 am
Forum: Installation & Configuration issues
Topic: Rich Text Emails
Replies: 0
Views: 727

Rich Text Emails

Is there a setting to send rich text emails? Our site in the communities sends rich text emails but the one we have set up on our own domain does not. I have searched the documentation, wiki and the forums and I cannot find where the setting is located. Please advise.

Thanks,
Don
by dman
Sun Jun 18, 2017 3:30 pm
Forum: Installation & Configuration issues
Topic: HOW TO - Access Files in a Docker Container
Replies: 0
Views: 878

HOW TO - Access Files in a Docker Container

I was stuck and frustrated at trying to access the server.xml file in my Docker installation. Docker is a virtual environment and as such, it has its own file system inside of the Docker container. Accessing that file system is possible, but it is by definition, not directly accessible from the host...
by dman
Sun Jun 18, 2017 1:52 pm
Forum: Installation & Configuration issues
Topic: SSL Implementation is the last issue
Replies: 1
Views: 697

SSL Implementation is the last issue

Following the Cyclos SSL instructions is frustrating. It is incomplete. I need to get SSL implemented so we can go live. I emailed for support but was told that I can only get support through the forums. This process is also frustrating since responses are few and far between. I am running Ubuntu 16...
by dman
Sun Jun 18, 2017 1:47 pm
Forum: Installation & Configuration issues
Topic: How do I test the cyclos app?
Replies: 1
Views: 735

Re: How do I test the cyclos app?

We ended up removing and re-installing Docker and Cyclos.
by dman
Sun Jun 18, 2017 1:45 pm
Forum: Suggestions
Topic: Log Email Transactions
Replies: 0
Views: 763

Log Email Transactions

I would like to be able to view email transaction logs between Cyclos and an external email server. I spent the better part of a day trying to troubleshoot issues which was extremely difficult because i could not see what the interactions were between the email server and Cyclos. All I could do was ...
by dman
Sun Jun 18, 2017 1:42 pm
Forum: Installation & Configuration issues
Topic: Test Email Script
Replies: 2
Views: 945

Re: Test Email Script

This issue seemed to resolve itself, but it would be extremely helpful if we could log these events so we can see where the issue is and be able to fix it. I will request this as a feature
by dman
Sat Jun 17, 2017 5:03 pm
Forum: Installation & Configuration issues
Topic: Test Email Script
Replies: 2
Views: 945

Test Email Script

How can i test the email script? It is not working and I do not have any error messages in Cyclos (which would greatly help in troubleshooting the issue)? I can connect to the email server from the CLI on my ubuntu server but when I try to send an email from within cyclos, it never arrives.